Patricia Dooley
Office Administrator
Co Cork
Summary
Personable Office Administrator with over 28 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. . Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
30
30
years of professional experience
Work History
Office Administrator
MCG Financial Services Limited
03.2005 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Bank Official
First Active Plc
Cork
06.1995 - 02.2005
- Managed loan portfolios effectively, minimizing risk exposure and ensuring healthy repayments.
- Ensured compliance with federal regulations through diligent monitoring of bank operations and transactions.
- Championed diversity initiatives within the workplace, creating an inclusive environment where all employees could thrive.
- Mentored junior staff members, fostering a culture of continuous learning within the team.
- Enhanced customer satisfaction by providing efficient and professional banking services.
- Promoted bank services at community events, expanding brand visibility and attracting new clientele.
- Processed new accounts and cross-sold opportunities to customers.
- Optimized branch operations, achieving cost reductions without sacrificing service quality or employee morale.
- Reduced fraud incidents by implementing robust security measures and educating staff on prevention techniques.
- Resolved customer complaints promptly and professionally, maintaining a high level of client satisfaction.
Education
Business Studies
College Of Commerce
Cork05-1995
Skills
Administrative support
Customer engagement
Mail handling
File maintenance
Telephone reception
Office supply management
Business administration
Expense reporting
Office management
Spreadsheet development
Schedule and calendar management
Customer relationship management (CRM)
Hobbies
I am a keen walker and an avid reader . I am also an assistant Cub Leader
Timeline
Office Administrator
MCG Financial Services Limited
03.2005 - Current
Bank Official
First Active Plc
06.1995 - 02.2005
Business Studies
College Of Commerce
Similar Profiles
Ansel C.S.M. LeslieAnsel C.S.M. Leslie
Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)
PONMATHI NPONMATHI N
Administrator - Business Operations at Valgaa Financial Services Limited (Formerly GTP Finance Limited)Administrator - Business Operations at Valgaa Financial Services Limited (Formerly GTP Finance Limited)
Cherrin ChuCherrin Chu
All Round Financial Advisor (AFA) at Convoy Financial Services Limited (HK) / OnePlatform Wealth Management LimitedAll Round Financial Advisor (AFA) at Convoy Financial Services Limited (HK) / OnePlatform Wealth Management Limited