
Supply chain and operations management professional with 4+ years of experience in procurement, logistics, warehouse management, and inventory control across Ireland and India. Currently pursuing MSc in Supply Chain Management with expertise in demand forecasting, supplier relationship management, process improvement, and supply chain optimization. Skilled in SAP Ariba, Intact IQ, Syrinx, and ERP systems for procurement and logistics management. Proven track record in operational efficiency, cost reduction, compliance, and vendor management at organizations including Burke Brothers and DHS Complete Hire. Strong analytical skills with experience in KPI monitoring, data analysis, continuous improvement, and stakeholder engagement. Committed to driving supply chain excellence, sustainability, and innovation using Lean and Six Sigma methodologies.
My duties included:
Working on inventory control and management software, Intact IQ, to gain insights on the movement of goods. I also worked on the Aphix platform to manage orders.
Order Administration:
Manage incoming orders from diverse buyers efficiently.
Coordination of order processing activities is required to satisfy delivery deadlines.
Order Completion:
Supervise order picking, packing, and preparation.
Ensure that things are processed and packaged correctly.
Quality Assurance:
Maintain product integrity by implementing quality control techniques.
Before picking up orders, check their quality and accuracy.
Handover in a timely manner:
Order handovers should be prioritised and scheduled to satisfy the needs of pickup agents.Collaborate with several teams to guarantee that orders are completed on schedule.
Coordination:
Communicate with pickup agents to schedule appropriate pickup times and locations. Allow for smooth collaboration to avoid delays.
Problem Solving:
Address and resolve concerns such as stock shortages and broken merchandise.
Find effective strategies to assure order completion on time.
Documentation:
Keep detailed records of order processing, pick-up schedules, and exceptions.
Maintain thorough and organised record-keeping.
Increasing Efficiency:
Continuously look for ways to improve order processing and pickup operations.
Improve operational efficiency by implementing changes.
Customer Support:
Provide great client service to buyers' pickup agents.
Respond to queries and issues in a timely and professional manner.
Reporting:
Produce regular reports on order processing and pickup efficiency.
Data should be presented to upper management in order to track and assess operational KPIs.
Supply Chain Analyst (Key Role)
Spearheaded the seamless flow of life-saving jacket products through the supply chain.
Procurement and Supplier Relationship Management:
Strategically managed the procurement of vital raw materials for production.
Implemented cost-effective procurement methods while maintaining quality standards. Used software, namely SAP Ariba, to manage the process along with maintaining active communication with the supplier. Sourced contracts, managed spend and optimised the supply chain process using Ariba. Cultivated and maintained strong supplier relationships to ensure a reliable supply chain. Collaborated with suppliers to address issues, negotiate terms, and resolve disruptions.
Timely Delivery and Inventory Control:
Oversaw timely delivery of finished goods to customers and retailers.
Monitored and optimised inventory levels to support efficient production.
Performance Analysis and Quality Control:
Analysed supply chain metrics to improve efficiency and reduce costs.
Conducted quality checks to ensure product quality in collaboration with suppliers.
Risk Mitigation and Communication:
Assessed and calculated risks within the supply chain to reduce disruptions.
Facilitated effective communication between internal teams, suppliers, and customers.
Reporting and Data-Driven Strategies:
Generated reports on the performance of supply chain, providing valuable insights to management.
Assisted in Managing the retail store along with the retail manager assisting him in planning strategies to grow sales and boost the business.
Coordination and reporting of cross-functional teams
Successfully coordinated efforts across numerous teams, including sales, backend, and mechanical departments.
Ensured that all departments ran smoothly by facilitating communication, collaboration, and problem-solving.
Regular reports were delivered directly to the general manager, highlighting departmental performance and areas for development, contributing to informed executive decision-making.
I collected, tracked, and evaluated current business and data to stay abreast of market trends.