Paolo Genova
Swords,Dublin
Summary
Experienced aviation operations professional with nearly 4 years in airside control, flight dispatch, and ground handling, progressing into supervisory roles with team leadership responsibilities. Proven ability to lead high-performing teams, optimize turnaround processes, ensure compliance with international aviation standards, and manage operations in high-pressure, safety-critical environments. Seeking a managerial role to drive operational excellence, safety, and staff development within a dynamic airport or airline organization.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work history
Airside control supervisor
Sky Handling Partner
Dublin, Ireland
01.2023 - Current
- Monitored aircraft movements to minimize delays and ensure airside safety.
- Sent mandatory flight messages (LDM, MVT, delays) and maintained up-to-date records in compliance with airline and regulatory requirements.
- Coordinated turnaround operations, analysed flight plans, and proactively resolved unexpected operational issues.
- Maintained high service standards across night, weekend, and holiday shifts under pressure.
- Conducted detailed shift handovers to maintain operational continuity.
- Implemented company policies effectively, maintained high standards of service delivery.
Flight Dispatcher & Turnaround Coordinator
Sky Handling Partner
Dublin, Ireland
04.2022 - 09.2023
- Oversaw turnaround processes, ensured on-time departures and coordinated with multiple stakeholders.
- Utilised flight planning tools and performed real-time problem solving for weather or technical disruptions.
- Provided clear communication between ground staff, flight crew and third parties.
Ramp agent
Ryanair
Dublin, Ireland
10.2021 - 04.2022
- Promptly reported any discrepancies or issues regarding freight shipment, aiding in problem resolution.
- Ensured safe movement around the tarmac by driving specialised airport vehicles responsibly.
- Efficiently sorted luggage into correct storage areas thus minimising misplaced items during transit.
Education
Diploma of Higher Education in Aeronautics - Aeronautics
Lindbergh Flying School
Milan 09/2018 - 07.2021
Skills
- Operational KPI Monitoring
- Aviation Compliance & Safety Auditing
- Customer Service & Issue Resolution
- Team Management & Staff Training
- Crisis Management & Decision-Making
- Multilingual Communication (Italian, English)
- Stakeholder Communication & Escalation Handling
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Aviation Software: Altea CM/FM, Netline Operation
Languages
Italian
Native
English
Fluent
Spanish
Intermediate
Timeline
Airside control supervisor
Sky Handling Partner
01.2023 - Current
Flight Dispatcher & Turnaround Coordinator
Sky Handling Partner
04.2022 - 09.2023
Ramp agent
Ryanair
10.2021 - 04.2022
Diploma of Higher Education in Aeronautics - Aeronautics
Lindbergh Flying School
09/2018 - 07.2021
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