Panagiota Kypraiou
Mullingar,Co. Westmeath
Summary
Experienced operations specialist with a strong background in high-level administrative oversight and team coordination. Expertise in workflow optimization, transforming complex team requirements into structured, repeatable processes. Proven ability to enhance efficiency and productivity across diverse teams.
Overview
928
928
years of professional experience
10
10
years of post-secondary education
Work history
Partner Operations Specialist, Subject Matter Expert
GOOGLE (via Cognizant)
Dublin, Ireland
2021.12 - 2026.05
- Communicate Google's mission to governmental entities and engage with potential partners to share data
- Manage, track, quality control and report data submissions and results
- Conduct research in assigned cities, regions, states and countries across geographies to collate and evaluate data from approved sources
- Workflow Optimization: Continuously improve day-to-day team operations by streamlining workflows, embedding quality control practices, and enhancing processes to ensure efficient delivery of high-quality outcomes
- Team Operations & Resource Coordination: Manage the administrative and operational aspects of team performance, including resource allocation, priority alignment, and coordination of people and project needs
- Reporting & Data Analysis: Regularly analyze project data and performance metrics to develop client-facing reports, translating insights into clear outcome
- Hiring Coordination: Support Senior Leads in recruitment processes by interviewing candidates, providing structured feedback and assisting in selection decisions to ensure effective team expansion
- People Management: Supervise administrative workflows, facilitating leave management, business operations support and effective team coordination
- Team Leadership & Project Excellence: Lead workflows, ensure compliance with organizational standards, and equip the team with training and resources to drive efficiency and success
- Strategic Partner Engagement: Build key relationships and communicate project objectives to secure essential data and collaboration
- Home Management: Provide structured administrative oversight, including leave approvals, business support management, and coordination of team-related operational requirements
Chief of Internal/External Communications
SAD AFRICA Intl.
Lugano, Switzerland
2016.09 - 2021.11
- Co-founder of International Non-Governmental Organization focused on responding to humanitarian needs (promoting education, access to drinking water, fight against hunger and poverty)
- Liaison with field offices in Central African Republic and Democratic Republic of Congo
- Drafting of grant proposals and application
Bank Administrator
CORNER BANCA
Lugano, Switzerland
2015.08 - 2016.08
- Responsible for the international communication with private clients
- Specialized in written correspondence concerning various problems on bank accounts and credit cards
- Resolving queries via phone or email and managing client records for Customer Support
- Performed Compliance & Audit by checking and maintaining records in accordance with regulatory requirements and GDPR
- Managing accounts and controlling user access rights to platforms and/or credit cards as part of the System Administration, by using banking software and databases
Co-Founder
SANCTUM-EUROPE
Lugano, Switzerland
2005.06 - 2015.08
- Leader for the negotiations with Sanctum Australia for general representation of the company in Europe
- Responsible for sales and customer relations for the Sanctum organic skin care products line
- In charge for website development, invoicing and general accounting
Partner
KVT Imports Ltd.
Fort Lauderdale, FL, United States of America
2013.08 - 2015.07
- Market research and new product development for premium Greek organic olive oil
- Responsible for import-export management
- Customer relations, customer base and market growth management
- Commercial and legal correspondence for product registration, market launch and distribution
Senior Legal Executive Assistant
CLIFFORD CHANCE
Frankfurt am Main, Germany
2001.01 - 2005.05
- Preparation of legal and non-legal Documents and correspondence
- Development of presentations
- Organization of meetings, travels and fairs
- Worked extensively with the Mergers and Acquisitions Team on the High-Tech and Media Sectors
- Case & Document Management, drafting, editing, and proofreading complex legal documents, contracts and court correspondence
- Managing complex, international calendars, travel arrangements and inbox management for senior partners
- Stakeholder Liaison, acting as a key contact to clients and internal teams
- Conducting preliminary legal research
- Liaison with the Business Development Department, preparing acquisition measures, tailored to the type of potential client
- Liaison with the Public Relations Department, organizing events and traveling
Executive Assistant
HERMANN, BAEHR, MICHEL, LEHNHAARD
Frankfurt am Main, Germany
1098.10 - 2000.12
- Assistance for companies in the preliminary stages of insolvency and during the entire insolvency process
- Preparation of legal correspondence regarding labor law, restructuring and insolvency law
- Responsible for the training of apprentice
Education
B.S. - Communication (concentration on Economics & Education)
Università della Svizzera Italiana
Lugano, Switzerland 2008.01 - 2012.01
Diploma - Legal Studies
College Hans-Böckler
Frankfurt am Main, Germany 1998.01 - 2001.01
Abitur - Equivalent Leaving Cert
Ludwig-Erhard-Gymnasium
Frankfurt am Main, Germany 1995.01 - 1998.01
Skills
- Google Workspace: Gmail, Google Drive, Google Calendar, Google Meet, Google Sheets, Google Docs, Google Slides, Google Forms
- Microsoft Office Suite: Word, Excel, Power Point, Outlook, OneNote, Teams
- AI Tools: Gemini, ChatGPT
- Internet applications
- Salesforce and electronic file management
- Geographic information systems and QGIS
- Moodle
- Multimedia tools
- Social media management
- SPSS analysis
LANGUAGES
English
Fluent
German
Native
Greek
Native
Italian
Advanced
French
Beginner
LEADERSHIP COURSES
- Critical Thinking and Decision Making, Instructor: Jamal Lazaar
- The Power of Deep Listening (Using Active Listening Skills), Instructor: Roger Kay Allen, Ph.D.
- Master Class - Creative Problem Solving & Decision Making, Instructor: Dr. Matthew Thomas
- The Art of Communications - Become a Master Communicator, Instructor: Dr. Roy Naraine
- Time Management
- Written Communication
- Executive Briefing - Data Science and Machine Learning
- Executive Briefing - Artificial Intelligence (AI) & ChatGPT
Timeline
Partner Operations Specialist, Subject Matter Expert
GOOGLE (via Cognizant)
2021.12 - 2026.05
Chief of Internal/External Communications
SAD AFRICA Intl.
2016.09 - 2021.11
Bank Administrator
CORNER BANCA
2015.08 - 2016.08
Partner
KVT Imports Ltd.
2013.08 - 2015.07
B.S. - Communication (concentration on Economics & Education)
Università della Svizzera Italiana
2008.01 - 2012.01
Co-Founder
SANCTUM-EUROPE
2005.06 - 2015.08
Senior Legal Executive Assistant
CLIFFORD CHANCE
2001.01 - 2005.05
Diploma - Legal Studies
College Hans-Böckler
1998.01 - 2001.01
Abitur - Equivalent Leaving Cert
Ludwig-Erhard-Gymnasium
1995.01 - 1998.01
Executive Assistant
HERMANN, BAEHR, MICHEL, LEHNHAARD
1098.10 - 2000.12