Pamela Borg
Qrendi,Malta
Summary
Believing in the power of teamwork, a friendly environment, knowledge, and motivation, exceptional results can be achieved by a team. Enhancing team morale and fostering a collaborative atmosphere by focusing on strengths and addressing weaknesses. With experience, passion, determination, and ability to thrive in fast-paced environments, excited and confident in capacity to lead and manage the Payment Area within the Bank.
Overview
25
25
years of professional experience
Work History
Payments Operations Manager
APS Bank Plc
01.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Building Requirements for new systems
- Testing New Systems and on the Job Training to the team.
- Keeping up to date with new regulations and rulebooks.
- Part of the Project Team for implementing Instant Payments, CPBR+ MX changes and implementing Swift essentials products.
Senior Officer Payments Unit
APS Bank Ltd
08.2016 - 12.2019
- Direct participation in target2 project
- Direct participation in SEPA project
- Change in correspondent for FIN swift payments
- Day to day operational work
Senior Officer Payments
APS Bank Ltd
01.2019 - 08.2019
- Rulebook updates to identify new changes and requirements gathering
- Testing internally and with our correspondent
Senior Payments Officer
APS Bank Ltd
01.2018 - 12.2018
- Omni channel requirements gathering for payments and testing
Signatory Clerk - Core Banking Project
APS Bank Ltd
09.2013 - 12.2016
- Settlements Unit requirements including Cards, Payments and Clearing process
- Gap analysis
- Functional documentation signoff
- Testing internally and with correspondents
- Staff training on the new Core Banking System
Signatory Clerk - Advances Officer
APS Bank Ltd
09.2012 - 08.2013
- Excess reports
- Customers interviews for loan proposals
Signatory Clerk - Settlements Unit
APS Bank Ltd
01.2011 - 08.2012
- Daily day to day back office unit for payments
- Daily day to day back office for cards
Officer - Central Foreign Unit
APS Bank Ltd
01.2009 - 12.2010
Officer - Paola Branch
APS Bank Ltd
01.2008 - 12.2008
Officer - Valletta Branch
APS Bank Ltd
08.2000 - 12.2007
Education
Certificate -
Home Loan Financing
09.2013
Certificate - Economics, Accounts, Banking Law, Banking Operations, Supervisory Skills, Customer Services
Paolino Vassallo Upper Lyceum
12.2000
Ordinary Level - Physics, French, Mathematics, Social Studies, Religious Knowledge, Italian, English Language, Maltese, Geography, Typing
St Therese Junior Lyceum
12.1997
Primary School -
B'kara Primary School
12.1991
Skills
- Payment Processing Expertise
- SEPA Compliance Knowledge
- Swift Messaging Expertise
- Experience with SEPA File Format
- Payments Testing Expertise
- Banking System Expertise
- Operations monitoring
- TSUG for target consolidation
- Migration of FIN payments to ISO
- Problem-solving
- Policies and procedures implementation
- Process improvements
Languages
Maltese
English
Italian
Timeline
Payments Operations Manager
APS Bank Plc
01.2021 - Current
Senior Officer Payments
APS Bank Ltd
01.2019 - 08.2019
Senior Payments Officer
APS Bank Ltd
01.2018 - 12.2018
Senior Officer Payments Unit
APS Bank Ltd
08.2016 - 12.2019
Signatory Clerk - Core Banking Project
APS Bank Ltd
09.2013 - 12.2016
Signatory Clerk - Advances Officer
APS Bank Ltd
09.2012 - 08.2013
Signatory Clerk - Settlements Unit
APS Bank Ltd
01.2011 - 08.2012
Officer - Central Foreign Unit
APS Bank Ltd
01.2009 - 12.2010
Officer - Paola Branch
APS Bank Ltd
01.2008 - 12.2008
Officer - Valletta Branch
APS Bank Ltd
08.2000 - 12.2007
Certificate - Economics, Accounts, Banking Law, Banking Operations, Supervisory Skills, Customer Services
Paolino Vassallo Upper Lyceum
Ordinary Level - Physics, French, Mathematics, Social Studies, Religious Knowledge, Italian, English Language, Maltese, Geography, Typing
St Therese Junior Lyceum
Primary School -
B'kara Primary School
Certificate -
Home Loan Financing
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