Pablo Barbosa
Dublin
Summary
Adptable hospitality professional and current student with experience as a night porter, butler, and events staff. Skilled in guest service, security, and maintaining high standards during overnight shifts. Seeking a night porter role to contribute with reliability and strong customer service while continuing studies.
Reliable Night Porter with background in managing hotel operations during evening hours. Strong familiarity with guest services, security procedures, and cleanliness standards. Known for maintaining high levels of customer satisfaction while ensuring safety and orderliness of premises. In previous roles, contributed to improved guest experience through proactive problem-solving and efficient service delivery.
Overview
3
3
years of professional experience
Work History
Night Porter
The Spencer Hotel
Dublin
10.2025 - Current
- Maintained cleanliness and order in guest areas throughout the property.
- Assisted guests with inquiries and provided exceptional customer service.
- Monitored security systems to ensure guest safety and property protection.
- Managed deliveries and organized supplies for various departments efficiently.
- Supported event setups by arranging furniture and preparing venues as requested.
- Ensured that all safety regulations were followed by staff members.
- Greeted guests and provided excellent customer service.
- Conducted nightly rounds of the premises to ensure security measures were in place and effective.
Hotel Butler
The Address
06.2023 - Current
- Delivered personalized service to high-profile guest, ensuring discretion and attention to detail.
- Assisted with luggage handling, room preparation, and special requests.
- Anticipated guest needs and provided tailored experiences to enhance satisfaction.
- Served meals and beverages with attention to detail and etiquette.
Night Porter
The Address
04.2023 - 06.2023
- Monitored premises to ensure guest safety and security during overnight shift.
- Handled late guest requests, and room service with professionalism.
- Prepared hotel for the following day's operation (setting up breakfast, organizing supplies).
- Maintained cleanliness and order in public areas and facilities overnight.
- Performed regular security and fire safety checks, reporting and addressing issues promptly.
Education
Bachelor's Degree - Systems Analysis and Development
SENAC
Mechatronic Technician -
Colegio Duque de Caxias
English Language Studies - Upper-Intermediate
Dublin Centre of Education
Skills
- Guest service
- Event setup
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Team collaboration
- Multitasking efficiency
- Basic maintenance
- Team player attitude
- Hotel operations
- Organizational growth
- Security awareness
- Hotel service delivery
- Floor maintenance
- Problem-solving
- Hand tools
- Performance improvement
- Guest room inspection
Languages
Portuguese
First Language
English
Intermediate
B1
Spanish
Beginner
A1
Timeline
Night Porter
The Spencer Hotel
10.2025 - Current
Hotel Butler
The Address
06.2023 - Current
Night Porter
The Address
04.2023 - 06.2023
Bachelor's Degree - Systems Analysis and Development
SENAC
Mechatronic Technician -
Colegio Duque de Caxias
English Language Studies - Upper-Intermediate
Dublin Centre of Education