Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

OSAZUWA INNEH

Kildare Town

Summary

Experienced with providing comprehensive support to residents in various settings, ensuring their safety and well-being. Utilizes effective communication and empathy to enhance residents' quality of life and foster nurturing environment. Track record of handling challenging situations with patience and problem-solving skills, ensuring positive impact on residents' daily lives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Traffic Warden Officer

APCOA Parking
07.2023 - Current
  • Assist in onboarding and training new team members.
  • Address client and customer inquiries, escalating issues when necessary.
  • Issue Fixed Penalty Notices for violations, ensuring adherence to regulations.
  • Validate and verify offender details while maintaining professional customer service.
  • Conduct routine patrols to ensure compliance with site KPIs and documentation accuracy.
  • Monitor service levels within the parking.

Caregiver

Home Instead Care
04.2023 - 07.2025
  • Administered daily personal care routines, enhancing client comfort and well-being.
  • Collaborated with families to address concerns and improve overall client satisfaction.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Residential Support Worker

Anawim Homes
01.2019 - 03.2023
  • Provided personalized support to residents, fostering independence and enhancing daily living skills.
  • Implemented individualized care plans, prioritizing resident needs and preferences for improved quality of life.
  • Developed strategies to address challenging behaviors, improving overall resident well-being and harmony within the community.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Provided counseling and crisis intervention services.
  • Implemented behavior modification plans consistently to support positive behavioral changes in residents over time.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.

Residential Child Care Worker

Gracious Orphanage Home
09.2016 - 12.2018
  • Developed individualized care plans to address emotional and behavioral needs of children.
  • Mentored junior staff in best practices for child engagement and crisis management techniques.
  • Facilitated group activities promoting social skills, teamwork, and conflict resolution among residents.
  • Established strong relationships with families, maintaining open lines of communication regarding child development.
  • Improved emotional well-being of residents by providing consistent and empathetic support in difficult situations.

Education

Project Management Course (QQI Level 6)

The Open College
Dublin, Ireland
07-2025

Bachelor of Science - Software Engineering

IPMC College Of Technology
Nigeria
05-2020

Skills

  • Behavioral support
  • Mental health awareness
  • Daily logs
  • Documentation skills
  • Behavior management
  • Life skills development
  • Self-care promotion
  • Activity planning and engagement
  • Excellent communication
  • Attention to detail
  • Problem-solving abilities
  • Multitasking

Certification

  • Safeguarding of Vulnerable Adults (Children First Training)
  • Manual Handling and Patient Lifting
  • Home Instead Child Protection Policy Training
  • CompTIA A+ - Certified
  • Microsoft Certified: Azure Fundamentals – Certified

Timeline

Traffic Warden Officer

APCOA Parking
07.2023 - Current

Caregiver

Home Instead Care
04.2023 - 07.2025

Residential Support Worker

Anawim Homes
01.2019 - 03.2023

Residential Child Care Worker

Gracious Orphanage Home
09.2016 - 12.2018

Project Management Course (QQI Level 6)

The Open College

Bachelor of Science - Software Engineering

IPMC College Of Technology
OSAZUWA INNEH