Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Myself
References
Timeline
Generic
Osaro Odia

Osaro Odia

Cork,Ireland

Summary

Security professional with extensive expertise in X-ray screening, ID verification, and CCTV operation. Demonstrates strong capabilities in risk assessment, crowd control strategies, and public area safety checks. Committed to ethical conduct and integrity maintenance while ensuring property protection and public safety. Skilled in customer service dedication and responsive communication, enhancing public relations acumen. Career goal includes advancing within the security sector to further develop electronic security measures familiarity and patrolling expertise.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Security officer

Synergy security
Cork, County Cork
10.2023 - Current
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
  • Ensured smooth traffic flow in the car park by directing vehicles efficiently.
  • Assisted in emergency evacuation drills, ensuring all staff understood procedures.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Supervised visitor sign-in process meticulously; ensured accurate record keeping.
  • Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
  • Provided assistance during fire safety checks, improving overall workplace safety.

General assistant

Tesco wilton
cork, Ireland
09.2012 - Current
  • Aided in office administration duties, improving overall operational efficiency.
  • Supported colleagues during peak hours to prevent customer dissatisfaction.
  • Processed payments securely, safeguarding against fraud or discrepancies.
  • Maintained a clean, organised workspace to ensure smooth daily operations.

Customer service representative

Protect plastic
Little Island Cork, Ireland
05.2010 - 07.2012
  • Managed high volume of inbound calls for quick resolution of customer issues.
  • Offered technical support, leading to enhanced user experience.
  • Provided top-notch support for increased customer satisfaction.
  • Facilitated customer loyalty programmes to enhance customer retention.

Education

Undergraduate degree - business

University of Benin
Nigeria
09.1995 - 09.1997

Skills

  • Company policy enforcement
  • ID verification process
  • Patrolling expertise
  • Electronic security measures familiarity
  • Customer service dedication
  • Responsive communication
  • Integrity maintenance
  • Public area safety checks
  • CCTV operation knowledge
  • People evacuation procedures

Affiliations

  • Football

Certification

Security license


Award of president of my ethnic group Edo community Cork Republic of Ireland

Languages

benin
Native

Myself

I'm a family man married with a wife and 5 kids. I'm also a christian and I'm an African Irish citizen living in Republic of Ireland for over 18 years. God bless.

References

References available upon request.

Timeline

Security officer

Synergy security
10.2023 - Current

General assistant

Tesco wilton
09.2012 - Current

Customer service representative

Protect plastic
05.2010 - 07.2012

Undergraduate degree - business

University of Benin
09.1995 - 09.1997
Osaro Odia