Orlaith Tinkler
Nenagh, Co. Tipperary
Summary
Hardworking employee with customer service, multitasking and time management abilities. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Offers hands-on experience making specialty coffee at a consistent high standard, and also serving food and beverages.
Overview
2
2
years of professional experience
Work History
Barista
Siege Coffee Company
Colbert Station, Limerick City
10.2023 - Current
- Greeted customers and took orders for coffee drinks, bakery goods/toasties and offer recommendations based on taste preferences.
- Prepared and served specialty coffee, teas and toasties to a high standard.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Responsible for opening and closing the shop
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Learned about the process of roasting coffee beans, different coffee blends and preparation methods.
- Assisted with social media content and marketing
Waitress /Bartender
The Tipperary Inn
Toomevera
06.2022 - Current
- Greeted guests with friendliness and professionalism.
- Took orders for food and drinks and served guests
- Took payments correctly using the till
- Maintained a clean work station by restocking supplies, wiping down counters, setting tables etc
- Provided excellent customer service and built relationships with regular customers
- Assisted in managing large bookings/events
- Opening and closing of the restaurant
Education
Leaving Certificate -
St. Mary's Secondary School
Nenagh05-2023
Skills
- Professional Communication Skills
- Teamwork and Leadership Skills
- Safe Food Handling
- Coffee Expertise Latte Art
- Food Allergy/Special Dietary Requirements Awareness
- Positive Attitude and Hard-Working
- Opening and Closing Duties
- Social Media Management
References
- Christy McAllister | Siege Coffee Company | 0857220453
- Elizabeth Cromer | The Tipperary Inn | 0879367610
Timeline
Barista
Siege Coffee Company
10.2023 - Current
Waitress /Bartender
The Tipperary Inn
06.2022 - Current
Leaving Certificate -
St. Mary's Secondary School
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