Orlaith Byrne
Kildare
Summary
Proven retail professional with a track record of driving sales and enhancing customer experiences for brands like Monroe. Expert in visual merchandising and customer service, demonstrating reliability and the ability to manage customer feedback effectively. Excelled in varied roles, achieving significant product knowledge and loss prevention awareness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Monroe
Dublin
12.2024 - Current
- Represent leading beauty and lifestyle brands like Dermalogica, Sculpted by Aimee, Refy, and Poco.
- Provide tailored product recommendations and expert advice to meet customer needs.
- Deliver professional customer service in a luxury retail environment.
- Trained extensively in various brands to enhance product knowledge and educate customers.
- Drive sales through engaging shopping experiences and product demonstrations.
- Maintain high visual merchandising standards and organized stock.
Retail Assistant
The Range
Kildare
09.2023 - 11.2024
- Worked across Arts and Crafts, Lighting, and DIY departments, gaining versatile skills and strong product knowledge.
- Till-trained, handling transactions accurately while delivering excellent customer service.
- Assisted customers with inquiries, product issues, and tailored recommendations.
- Prepared product displays and maintained store standards for visits and inspections.
- Trained in customer service, managing challenging situations professionally and effectively.
Plant Nursery Worker
Doran's Nurseries
Kildare
09.2020 - 09.2023
- Identified pests or diseases on plants and implemented appropriate solutions.
- Monitored plant stock levels and restocked shelves accordingly.
- Kept records of plant sales data including prices, quantities sold.
- Applied fertilizer to improve plant health and growth.
- Tied and wrapped plants in preparation for planting.
- Organized the nursery area according to product type for easy customer access.
Retail Assistant
Supervalu
Kildare
11.2021 - 11.2021
- Completed two weeks of Transition Year work experience, gaining hands-on exposure to both floor and kitchen operations.
- Assisted with customer service on the floor and supported kitchen staff with food preparation and cleaning tasks.
- Developed teamwork, adaptability, and a strong work ethic in a fast-paced environment.
Education
Bachelor of Science - Business Management
Technological University Dublin
Dublin09-2027
Institute of Education
Dublin01-2023
Skills
- Proficient in Microsoft Excel (data analysis, pivot tables, charts, and formulas)
- Experienced in Microsoft Access (database creation, queries, and data management)
- Till trained
- Loss prevention awareness
- Customer feedback management
- Promotional displays
- Visual merchandising
- Reliability and punctuality
- Customer service
- Store cleaning
- Stock replenishment
Affiliations
- Enjoy staying active through sports, including playing Gaelic football and regularly going to the gym.
Languages
English
First Language
Irish
Advanced (C1)
C1
German
Intermediate (B1)
B1
Certification
- I hold a driving license
References
References available upon request.
Timeline
Retail Worker
Monroe
12.2024 - Current
Retail Assistant
The Range
09.2023 - 11.2024
Retail Assistant
Supervalu
11.2021 - 11.2021
Plant Nursery Worker
Doran's Nurseries
09.2020 - 09.2023
Bachelor of Science - Business Management
Technological University Dublin
Institute of Education
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