Summary
Overview
Work History
Education
Skills
Timeline
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Orla Garland

Howth

Summary

Sales leader with a strong record at Hutton & Meade Hyundai, specializing in automotive sales and team management. Achieved consistent sales targets and improved customer relationships through expert financial services. Proficient in strategic planning and process improvement, contributing to dealership growth and enhanced performance metrics.

Overview

20
20
years of professional experience

Work History

New Car Sales Manager

Hutton & Meade Hyundai
05.2021 - Current
  • - Lead recruitment, mentoring, and performance management of the new car sales team.
  • - Develop and implement sales incentive plans and process improvements.
  • - Senior dealership contact for distributor relations and pricing strategy.
  • - Drive dealership sales growth and maintain team performance metrics.

Finance Manager & Insurance Advisor

Hutton & Meade
05.2013 - 05.2021
  • - Sold finance and insurance products, consistently meeting sales targets.
  • - Handled all financial documentation to meet legal and provider standards.
  • - Supported dealership growth through effective prospecting and client management.
  • - Maintained compliance and up-to-date knowledge of financial services products.

Product Specialist - Credit Cards

Bank of Ireland
09.2010 - 01.2013
  • - Managed Visa Business Card enhancement programs and service model upgrades.
  • - Delivered business performance tracking and reporting on credit card metrics.
  • - Developed customer journey maps and coordinated cross-functional workstreams.

Pricing Specialist

Bank of Ireland
03.2010 - 09.2010
  • - Oversaw pricing strategies for deposit recruitment and retention.
  • - Advised and coached branch staff during negotiation processes.
  • - Produced competitor and performance reports for the national network.

Mortgage Advisor / Customer Advisor

Bank of Ireland, Smithfield
09.2008 - 03.2010
  • - Managed the mortgage process from application to drawdown.
  • - Conducted financial reviews to support customers in financial distress.
  • - Led home insurance coordination, achieving 100% sales target in 2009.
  • - Ranked in top 10 branches nationwide on performance metrics (PMO 2010).

Mortgage Advisor

Bank of Ireland, IFSC
03.2007 - 09.2008
  • - Handled end-to-end mortgage applications and pipeline management.
  • - Achieved 110% of mortgage target and 112% of life assurance target in first year.
  • - Negotiated competitive rates to retain customers in a high-churn environment.

Risk Management Executive

Bank of Ireland
11.2005 - 03.2007
  • - Ensured mortgage applications met audit and credit compliance.
  • - Supported underwriters and assessed auto-approved loans and life loan applications.
  • - Liaised with branches to resolve issues and improve service delivery.

Education

Leaving Certificate -

St Marys Secondary School Baldoyle
Dublin
05-2000

Diploma - Qualified Financial Advisor

Institute of Bankers
Dublin

Certificate - Mortgage Advice

Institute of Bankers
Dublin

Skills

  • Automotive Sales Leadership
  • Financial Services & Insurance
  • Mortgage Advisory
  • Team Management & Training
  • Credit & Risk Assessment
  • Customer Relationship Management
  • Strategic Planning & Reporting
  • Compliance & Documentation
  • Process Improvement

Timeline

New Car Sales Manager

Hutton & Meade Hyundai
05.2021 - Current

Finance Manager & Insurance Advisor

Hutton & Meade
05.2013 - 05.2021

Product Specialist - Credit Cards

Bank of Ireland
09.2010 - 01.2013

Pricing Specialist

Bank of Ireland
03.2010 - 09.2010

Mortgage Advisor / Customer Advisor

Bank of Ireland, Smithfield
09.2008 - 03.2010

Mortgage Advisor

Bank of Ireland, IFSC
03.2007 - 09.2008

Risk Management Executive

Bank of Ireland
11.2005 - 03.2007

Leaving Certificate -

St Marys Secondary School Baldoyle

Diploma - Qualified Financial Advisor

Institute of Bankers

Certificate - Mortgage Advice

Institute of Bankers

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Orla Garland