Olwyn ODonnell
Ballina ,Mayo
Summary
Qualified for 20 years, primarily in the role of supervising managing pharmacist of busy retail community stores managing up to fifteen staff members. I had overall responsibility for the day to day running of the pharmacies and all its operations. With a wealth of experience in multinational, large groups and independent pharmacies, I have excelled at the role of sole buyer of all proprietary medication, parallel imports, generics/OTC bonus stock and FOS products, providing vital and excellent value for both the customer and the company. I have excellent interpersonal and organisational skills and work very well within pressurised and confidential environments with a very strong emphasis and focus on a happy pharmacy team and subsequently outstanding customer care and business success.
Overview
21
21
years of professional experience
Work History
Support Pharmacist
Wards Pharmacy
Ballina Co Mayo, Ireland
06.2018 - Current
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
- Developed policies and procedures related to pharmacy services that comply with legal requirements.
- Participated in continuing education programs to stay up-to-date on advances in pharmacology.
- Checked prescriptions for proper contents and labeling.
- Verified third party reimbursement eligibility through automated systems.
Kinsealy pharmacy
Swords, Co. Dublin
01.2013 - 01.2015
- Supervising managing pharmacist of both the retail pharmacy and our in store Bloom Beauty beautician business within the store
- Responsibilities:
- Initially hired to cover maternity leave for six months, however due to my high performance, increased sales on FOS and in dispensary items the director hired me on a permanent basis which allowed her to return to her native Spain for 16 months leaving me in complete management of the business
- Tasked with running both the pharmacy and beautician business I have successfully increased turnover on last year by 15% overall
- I achieved this by buying better, using various buying groups to ensure we obtain the lowest priced stock every day, and continuously negotiating best line discounts from all supplies
- This, coupled with self thought extensive staff sales training, increased advertising online, intense interaction with local healthcare providers and customers dramatically increased, sales, dispensed items and fees claimed through phasing and blister packing medication
- By introducing new services such as our weight loss and smoking cessation clinics and Mum & Baby club we have achieved an excellent new and return customer business
- Dispensed methadone and counselled patients on addiction including nicotine replacement therapy.
McAuliffes Pharmacy, Johnsons Pharmacy
Sandymount Dublin, Walkinstown, Dublin
01.2007 - 01.2013
- Job Description; Supervising managing pharmacist
- Responsibilities
- Managing the effective running of the pharmacy business, responsible for managing sales, stock control, staffing and staff training, dispensing for all schemes including methadone and large nursing homes, healthcare consultations, housekeeping, medical practice liaisons, margins, merchandising, costs and maintenance
- Actively promoting the business and looking for new customers, achieved by running promotions and events and making presentations to potential nursing homes and various healthcare professions
- Responsible for ensuring the highest possible level of service and courtesy granted to all customers at all times
- Created, implemented and continuously striving to improve on all SOP's in strict accordance with the Pharmaceutical Society of Irelands ethics and codes of practice.
Supervising Managing Pharmacist
Bradley’s Pharmacies
Dublin , Co. Dublin
01.2003 - 01.2007
- Supervising managing pharmacist
- Responsibilities
- Supervising role in busy pharmacy, which involved all aspects of running the pharmacy including all paperwork and accounts in Bradley’s flagship Stillorgan store
- Appointed managing supervising pharmacist to ensure a successful transition for Bradley’s having purchased a new store
- I dispensed methadone on a large scale in this store using methadone pumps as dispensing devices to improve the efficiency of the dispensing
- Created and implemented an OTC training manual for the company visiting all stores to train all staff over a four month period on essential knowledge to ensure the safe sale of medicines and essential advantage of link selling to both the patient and pharmacy
- Tutor for five students of the Pharmacy Technician course who all successfully completed years 1 and 2.
- Developed and implemented policies and procedures to ensure compliance with state and national regulations.
- Created and maintained a comprehensive database of medication information for patients, physicians, and pharmacists.
Education
Bachelor of Science - Business Project Management
University College Dublin
Dublin 09-2024
Master of Science - Pharmacy
Brighton University
05-2001
Skills
- Patient Education
- Sales Skills
- Administering Vaccines
- Regulatory Compliance
- Compounding Abilities
- Quality Assurance Controls
- Improving Processes
- Supply Ordering
- Documentation Abilities
- Profitability Understanding
- Documentation Skills
- Staff Training
- FDA Drug Safety Guidelines
Skills
- Patient Education
- Sales Skills
- Administering Vaccines
- Regulatory Compliance
- Compounding Abilities
- Quality Assurance Controls
- Improving Processes
- Supply Ordering
- Documentation Abilities
- Profitability Understanding
- Documentation Skills
- Staff Training
- FDA Drug Safety Guidelines
Languages
English
First Language
Timeline
Support Pharmacist
Wards Pharmacy
06.2018 - Current
Kinsealy pharmacy
01.2013 - 01.2015
McAuliffes Pharmacy, Johnsons Pharmacy
01.2007 - 01.2013
Supervising Managing Pharmacist
Bradley’s Pharmacies
01.2003 - 01.2007
Bachelor of Science - Business Project Management
University College Dublin
Master of Science - Pharmacy
Brighton University
Similar Profiles
David KileyDavid Kiley
Senior Content Editor at Wards Auto/Wards IntelligenceSenior Content Editor at Wards Auto/Wards Intelligence
Chris EastwoodChris Eastwood
Lead Meat Cutter at Wards SupermarketLead Meat Cutter at Wards Supermarket
Jacob ColemanJacob Coleman
Sales Associate at Bob Wards Sports And OutdoorsSales Associate at Bob Wards Sports And Outdoors