Paulinus Elias

• Led and coordinated team members to ensure tasks were executed efficiently in line with operational requirements and KPIs.
• Allocated duties based on company performance metrics to optimise productivity and workflow.
• Worked closely with other departments to ensure timely and accurate flight catering dispatch.
• Planned and managed shift schedules to ensure full operational coverage.
• Monitored attendance and ensured team members reported to duty on time.
• Delivered training and onboarding for new employees in line with company policies and procedures.
• Conducted team briefings (huddles) and ongoing training sessions to keep staff updated on operational standards and compliance requirements.
• Supported the training of new intake drivers on core operational processes.

• Supervised the preparation and assembly of in-flight catering, including bonded items, dry stores, food, and consumables, ensuring full compliance with airline and customer specifications.
• Ensured all catering orders were completed and dispatched on or ahead of scheduled departure times to prevent operational delays.
• Maintained strict safety and quality standards, ensuring all catering was secure and suitable for onboard consumption.
• Adhered to aviation regulatory procedures and company compliance standards at all times.
• Collaborated effectively with cross-functional teams to achieve operational and organisational goals.

• Analyze organisations’ financial statuses (e.g. income, expenses and liabilities).
• Examine and suggest financial opportunities for the organisation.
• Develop sound plans and budgets for the organisation.
• Customize financial plans according to organisations’ changing needs.
• Support the organisation in implementing their plans.
• Building strong relationships to retain existing sponsors for events and programmes.
• Maintain updated knowledge of regulations, practices and financial products.

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Growing business through the development of new leads and new contacts
• Identifying new revenue opportunities
• Building business relationships with potential clients
• Attending networking events to attract and retain clients
• Developing and executing sales and marketing strategies to grow business
• Assisting with marketing and promotional projects
• Collaborating with management on sales goals
• Supporting the team with other responsibilities as required

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Assessing financial risks posed by company's operations
• Monitoring and investigating high-risk activities
• Ensuring customers are meeting regulatory requirements, from onboarding through to customer retention
• Communicating with regulators and auditors regularly to explain risk monitoring, control, and prioritisation methods
• Reporting information that illustrates organisation's overall performance in terms of risk mitigation
• Examining data and solutions to verify all AML regulations are met

• Complete KYC onboarding for new and pre-existing customers (KYC Refresh) by reviewing client documentation, vendor databases, and data entered into proprietary
• Perform required KYC screening on new clients by documenting and corroborating information obtained on client as required by Global KYC Procedures utilising variety of independent research sources
• Quality control checklist to ensure Workstation KYCs are complete, including ensuring all appropriate information is contained in KYC to meet regulatory, legal, bank and auditing requirements
• Performing data quality review of Workstation KYCs for completeness
• Analyse client data, documentation and risk categorisation in order to determine Client Risk Profile as established under Global KYC Procedures
• Track and record all documentation breaks
• Liaise with Clients, Front Office, Credit, Legal and Operations as necessary

• Conducting direct promotion and/or other marketing activities, explaining bank's products to potential clients and opening loan application
• Conducting loan analysis by visiting business and household clients and guarantors and preparing loan proposal according to bank's credit procedures and policies
• Presenting loan proposal to credit committee for approval or rejection
• Participating as member of credit committee in loan approval and rejection
• Monitoring loan repayment and loan recovery, including on-site visits, confiscating collateral and following legal steps until full repayment
• Complying with bank's code of conduct and policy, credit procedures and other regulations
• Training and supervising new colleagues.