Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Olive Kelly

Carlow

Summary

Licensed Auctioneer (A, B, C & D) License. Member of IPAV . With strong communication skills, delivering high quality customer service in a fast paced Office. Maintainting a smooth administrative environment for Management and Staff, while managing and co-ordinating efficiently the day to day communications, administrations of a busy office, while maintaining a calm, efficient and positive atmosphere.

Overview

20
20
years of professional experience

Work History

Auctioneer / Office Manager

Property Partners Buggy
Kilkenny
04.2005 - Current
  • Overseen the day to day running of the office. While also looking after Property Sales , Block Management and Accounts .
  • As a senior sales negotiator, it was my job to guide and inform both Vendors and Purchasers through their Sales process.
  • Updating daily our myhome CRM an effective system for tracking bids, payments, and other transactions associated with Auctionners practice.
  • Conducted research on Properties for price comparables prior to sale or for Valuation purpose eg for Probate, Mortgages etc
  • Organized pre-Sale events such as viewings, inspections,decoraters and maintenace.
  • Maintained professional relationships with buyers and sellers throughout the entire process.
  • Ensured that all bidders followed the rules and regulations of each sale.
  • Advertised upcoming sales through various media outlets including print, radio, and social media platforms.
  • Assisted customers in understanding the bidding process and providing them with necessary information about the items up for sale.
  • Day to day running of Management Companies, that all services running smoothly, issues resolved,conducting AGM, Invoicing, Block Insurance and liasing with Accountants for End of Year Accounts.
  • Compiled financial records related to each sale such as receipts, invoices
  • Managed online auctions using specialized software programs designed specifically for this purpose.
  • Confirmed booking deposits and issued Sale agreed instructions to Solicitors.
  • Ensured compliance on all files according to our PSRA licence
  • Monitored bidding activity closely in order to ensure fairness among participants.
  • Completed administration for sales and block management .
  • Wrote informative, appealing and accurate catalog descriptions for each item.
  • Prepared advertising materials
  • Researched comparables on properties to determine values in current market.
  • Organised events to celebrate holidays, conduct meetings and promote socializing to boost morale, cooperation and performance.
  • Coordinated and carried out office interior design to keep office updated.
  • Supported sales and marketing initiatives by scheduling client events.
  • Worked with Business IT for maintaining and updating our server and phone systems.
  • Managed and controlled office supply inventory.
  • Monitored accounts receivable.
  • Processed and managed accounts payable.
  • Established and maintained filing systems to support office.
  • Reviewed purchase invoices for accuracy to identify cost savings.
  • Supervised office staff, including hiring, training, and development of team members.
  • Handled confidential information with discretion and integrity.
  • Provided Accountants with 6 monthly Client Account workings as per PSRA
  • Provided Accountants with 4 monthly VAT return.
  • Provided Accountants with employee's monthly working hours and commision due.
  • Coordinated scheduling for meetings, appointments,ie with Property developers for new developments.
  • Utilized office management software and systems for streamlined operations and data management.
  • Enhanced office environment to ensure a safe, clean, and productive workplace for all employees.
  • Liased with headoffice regarding branding, new materials, social media, Meetings, social gatherings, promotions and Awards nights.
  • Organising CPD for Management and Staff

Education

Diploma in Hotel Hospitality - Hotel Management

Cert Hospitality School
Great Southern Hotel Rosslare
12-1993

High School Diploma -

Borris Vocational School
Co Carlow
06-1992

Skills

  • Superior Customer service
  • Sales and marketing expertise
  • Exceptional interpersonal skills
  • Product knowledge
  • Reliable and trustworthy
  • Take initiative in my work
  • Problem solving
  • Dealing with and resolving issues /complaints
  • High standard Administration
  • Tenant screening
  • Lease administration
  • Rent collection
  • Building inspections
  • Vacancy advertisement
  • Property showings
  • Problem-solving abilities

Languages

English
First Language

Hobbies and Interests

Walking

Swimming

Music

Dining out

Cooking

Meeting people

Travel

Reading

Interior design

Timeline

Auctioneer / Office Manager

Property Partners Buggy
04.2005 - Current

Diploma in Hotel Hospitality - Hotel Management

Cert Hospitality School

High School Diploma -

Borris Vocational School
Olive Kelly