Summary
Overview
Work History
Education
contact
Personal Information
Languages
Work Preference
Languages
Timeline
Generic
Olha Kurtova
Open To Work

Olha Kurtova

Cork,County Cork

Summary

Multi-talented Sales Assistant adept at handling any store department.

Overview

10
10
years of professional experience
2016
2016
years of post-secondary education

Work History

Sales Consultant General Perfumes

Brown Thomas Arnotts
Cork, Cork
10.2024 - Current
  • Built strong relationships with customers, resulting in repeat business.
  • Conducted market research for better understanding of industry trends.
  • Dealt with customer queries effectively, maintaining high quality service standards.
  • Assisted customers through entire sales process to ensure satisfaction.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Maintained store standards to uphold clean, professional appearances.
  • Maximised sales opportunities by regularly replenishing stock levels of recently sold products.

Sales consultant

Monroe Agency (Brown Thomas)
Cork, Cork
12.2023 - 08.2024
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Maintained store standards to uphold clean, professional appearances.
  • Greeted customers promptly and professionally for improved service.
  • Offered styling advice to promote coordinating item and accessory sales.
  • Qualified customer needs to provide tailored product advice.
  • Resolved disputes with patience and professionalism to promote repeat business.
  • Worked flexibly to meet peak Christmas trading hours.

Supervisor

Tempside LTD(Polonez store)
Cork
01.2024 - 04.2024
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Dealt with customer complaints and rectified product and service issues.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Increased current product and service sales through knowledgeable customer advice.
  • Highlighted product features and benefits in line with customer needs, securing high-value sales.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Maintained store standards to uphold clean, professional appearances.

Private English Tutor

Self-Employment
Luhansk,Kiev
09.2019 - 05.2023
  • Conducted remote tutoring sessions via zoon or online learning platforms.
  • Improved student reading comprehension through use of interactive whiteboards.
  • Adapted lesson plans to individual student needs, including different learning styles.
  • Monitored students' test and assessment marks to identify areas of improvement and build confidence.
  • Assessed and adapted teaching style according to student needs and abilities.
  • Helped students to persevere through academic challenges, building self-confidence through encouragement and achievement.
  • Guided students in building strong study habits and exam preparation methods.
  • Supported development of critical thinking skills and deductive reasoning.
  • Implemented online activities and supplemental lessons through remote learning platforms.

Supervisor

MegaSport
Severodonetsk, Luhansk region
12.2017 - 08.2019
  • Identified prospect needs and offered appropriate products and services.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Empathised with customers and translated technical concepts to promote understanding.
  • Demonstrated products to encourage purchases by showcasing features and benefits.

Teacher of English

Linguistic gymnasium No. 36
Luhansk
09.2016 - 11.2017
  • Incorporated content from popular music and films to motivate and engage students.
  • Translated web content including articles, blog posts and product descriptions.
  • Researched subject-specific phraseology to determine optimal translation.
  • Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
  • Delivered classes to students using Zoom,Moodle adapting required curriculum to address student needs.
  • Provided constructive feedback on oral and written work.
  • Utilised audio and visual resources to produce new materials.

Education

Bachelor of Philology - Humanities

Volodymyr Dahl East Ukrainian University
Severodonetsk, Ukraine

contact

Open for remote work

Personal Information

  • Nationality: Ukrainian
  • Date of Birth: 04.05.93

Languages

  • Ukrainian, Russian
  • English
  • Spanish
  • French

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Hybrid

Salary Range

€45000/yr - €200000/yr

Languages

Russian, Ukrainian
First Language
English
Advanced
C1
French
Upper Intermediate
B2

Timeline

Sales Consultant General Perfumes

Brown Thomas Arnotts
10.2024 - Current

Supervisor

Tempside LTD(Polonez store)
01.2024 - 04.2024

Sales consultant

Monroe Agency (Brown Thomas)
12.2023 - 08.2024

Private English Tutor

Self-Employment
09.2019 - 05.2023

Supervisor

MegaSport
12.2017 - 08.2019

Teacher of English

Linguistic gymnasium No. 36
09.2016 - 11.2017

Bachelor of Philology - Humanities

Volodymyr Dahl East Ukrainian University
Olha Kurtova