Open To Work
Olha Kurtova
Cork,County Cork
Summary
Multi-talented Sales Assistant adept at handling any store department.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Sales Consultant General Perfumes
Brown Thomas Arnotts
Cork, Cork
10.2024 - Current
- Built strong relationships with customers, resulting in repeat business.
- Conducted market research for better understanding of industry trends.
- Dealt with customer queries effectively, maintaining high quality service standards.
- Assisted customers through entire sales process to ensure satisfaction.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Maintained store standards to uphold clean, professional appearances.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
Sales consultant
Monroe Agency (Brown Thomas)
Cork, Cork
12.2023 - 08.2024
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Maintained store standards to uphold clean, professional appearances.
- Greeted customers promptly and professionally for improved service.
- Offered styling advice to promote coordinating item and accessory sales.
- Qualified customer needs to provide tailored product advice.
- Resolved disputes with patience and professionalism to promote repeat business.
- Worked flexibly to meet peak Christmas trading hours.
Supervisor
Tempside LTD(Polonez store)
Cork
01.2024 - 04.2024
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Built customer retention and satisfaction by delivering top-quality service.
- Dealt with customer complaints and rectified product and service issues.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Increased current product and service sales through knowledgeable customer advice.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Maintained store standards to uphold clean, professional appearances.
Private English Tutor
Self-Employment
Luhansk,Kiev
09.2019 - 05.2023
- Conducted remote tutoring sessions via zoon or online learning platforms.
- Improved student reading comprehension through use of interactive whiteboards.
- Adapted lesson plans to individual student needs, including different learning styles.
- Monitored students' test and assessment marks to identify areas of improvement and build confidence.
- Assessed and adapted teaching style according to student needs and abilities.
- Helped students to persevere through academic challenges, building self-confidence through encouragement and achievement.
- Guided students in building strong study habits and exam preparation methods.
- Supported development of critical thinking skills and deductive reasoning.
- Implemented online activities and supplemental lessons through remote learning platforms.
Supervisor
MegaSport
Severodonetsk, Luhansk region
12.2017 - 08.2019
- Identified prospect needs and offered appropriate products and services.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Empathised with customers and translated technical concepts to promote understanding.
- Demonstrated products to encourage purchases by showcasing features and benefits.
Teacher of English
Linguistic gymnasium No. 36
Luhansk
09.2016 - 11.2017
- Incorporated content from popular music and films to motivate and engage students.
- Translated web content including articles, blog posts and product descriptions.
- Researched subject-specific phraseology to determine optimal translation.
- Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
- Delivered classes to students using Zoom,Moodle adapting required curriculum to address student needs.
- Provided constructive feedback on oral and written work.
- Utilised audio and visual resources to produce new materials.
Education
Bachelor of Philology - Humanities
Volodymyr Dahl East Ukrainian University
Severodonetsk, Ukrainecontact
Open for remote work
Personal Information
- Nationality: Ukrainian
- Date of Birth: 04.05.93
Languages
- Ukrainian, Russian
- English
- Spanish
- French
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
€45000/yr - €200000/yrLanguages
Russian, Ukrainian
First Language
English
Advanced
C1
French
Upper Intermediate
B2
Timeline
Sales Consultant General Perfumes
Brown Thomas Arnotts
10.2024 - Current
Supervisor
Tempside LTD(Polonez store)
01.2024 - 04.2024
Sales consultant
Monroe Agency (Brown Thomas)
12.2023 - 08.2024
Private English Tutor
Self-Employment
09.2019 - 05.2023
Supervisor
MegaSport
12.2017 - 08.2019
Teacher of English
Linguistic gymnasium No. 36
09.2016 - 11.2017
Bachelor of Philology - Humanities
Volodymyr Dahl East Ukrainian University