Olga O'Mahony
Ballinagree,Ireland
Summary
Accomplished professional with extensive expertise in public speaking, team leadership, and communication skills. Demonstrates a strong ability in customer service, effective decision making, and health and safety compliance. Proven track record in operational planning and management, roster management, access control, and crowd control.
Proactive and resourceful individual with excellent organisational and communication skills. Excellent track record in time management and prioritising tasks to effectively to support and achieve required objectives in productivity in fast-paced environments.
Overview
24
24
years of professional experience
2047
2047
years of post-secondary education
Work History
Security Supervisor & CSTL
Liberty Stream
Cork, Ireland
01.2019 - 03.2025
- Company Overview: This post was a new site for the company and I was hired based on the management and customer care history.
- Customer/client care and acceptance of on site Security was the main focus.
- Induction and Training of the security staff to the site
- Managed access control, ensuring only authorised personnel entered the premises.
- Ensured adherence to health and safety regulations, promoting a secure environment.
- Conducted risk assessments for enhanced workplace safety.
- This post utilised my personality and academic qualifications to achieve the required working environment.
- The site and staff have received awards from both the Client and employer.
-
Security Officer
G4S
Munster region, Ireland
01.2016 - 01.2019
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Checked ID cards and documented details in security log.
- Trained new members of the security team, raising overall team performance levels.
- Maintained strict access controls and Health & Safety requirements at Port of Cork, private businesses, public sports and Special event locations.
Peer Support Leader and Marketing Team Member
University College Cork
Cork, Ireland
01.2015 - 01.2018
- Main responsibilities involved helping and supporting new and existing students to integrate into the college environment using various forms of communication devices on a voluntary basis.
- Working as part of a team and independently.
- To be flexible accepting and adaptable to multiple leadership roles.
- Excellent listening, speaking and written communication skills, with not only the students but also, with UCC staff and other team members.
- Reliability, management, confidence and confidentiality were key for this role.
Customer Services, Sales and Food Prep
Day Break, Papa Martina's & Blarney Hotel
Macroom, Ireland
01.2008 - 03.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- High standards of Health & Safety, Customer Care, Data Entry, Food Prep, Stock Control and Register duties were also expected.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed customer orders with speed and accuracy.
English Language Teacher: English teacher liaison (Supervisor)
Cogan's Internal Cork and Always Education China
Jinan, China
03.2011 - 12.2013
- Main teaching responsibilities included helping and supporting the students to understand English, in relation to speaking, pronunciation, and reading to the required academic level.
- To provide support and training to the Native English Teachers and create English comprehension lessons for the Native teachers in my role as supervisor
- The preparation of course materials and learning styles for different different age and level groups.
- Upheld high standards of behaviour within the classroom maintaining an optimal learning environment.
- Assisted in school event planning contributing towards enhanced school spirit and cohesiveness.
- Prepared students for standardised tests, contributing to their successful performance.
AutoCAD & ATC Technician
Cygnum, SIAC, Fusion, Planning and B&Q Ireland
, Ireland
01.2001 - 01.2011
- Main duties involved supporting and producing detailed technical drawings required by the engineer or client and providing support and training, when necessary
- The ability to work both independently, as part of a team and provide customer care services were essential for this role
- Each of these positions required different forms of administration knowledge.
- Creating or recreating technical drawing for Planning permission applications or in order for other departments to apply relevant software applications.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
ICDL Profile CAD 2D Design 2.0 Certificate - Auto CAD
CETB Cork Training Centre
04.2001 - 10.2023
MASTERS IN ANTHROPOLOGY -
University College Cork
09.2018 - 06.2019
Combined Door& Security Guard License - Security
AS Cork Training Centre
Cork, County CorkBACHELOR OF ARTS - Asian Studies, Religious Studies
University College Cork
01.2015 - 12.2018
Advanced Cert in Administration - undefined
McEgan College
01.2014 - 12.2015
Certificate of English Language Teaching - undefined
Cogan International
Manual and Computerized Accounts & Payroll - undefined
FAS Cork Training Centre
Advanced Computer Aided Drawing & Design 2D & 3D - undefined
FAS Cork Training Centre
IITD in Training & Development - Train the Training needs Analyses
FAS Training Centre
Training for Transformation & Introductory Courses - Counselling & Self Development Skills (Yrs 1 & 2)
Bessboro House Social & Health Education Course
2003 - 2005
Skills
- Public speaking
- Team Leadership
- Communication skills
- Customer Service
- Effective decision making
- Health and Safety Compliance
- Operational planning and management
- Roster management
- Access Control
- Crowd control
- Training & Development
- Performance evaluation
- Incident report generation
- Threat analysis
- Team coordination
- School event coordination
- Lesson planning
- Computer proficient
- Positive and encouraging Project-based learning
- Behavioural/cognitive skills development
References
Available on request.
Affiliations
- Hand Crafts, DIY, and Reading
Timeline
Security Supervisor & CSTL
Liberty Stream
01.2019 - 03.2025
MASTERS IN ANTHROPOLOGY -
University College Cork
09.2018 - 06.2019
Security Officer
G4S
01.2016 - 01.2019
Peer Support Leader and Marketing Team Member
University College Cork
01.2015 - 01.2018
BACHELOR OF ARTS - Asian Studies, Religious Studies
University College Cork
01.2015 - 12.2018
Advanced Cert in Administration - undefined
McEgan College
01.2014 - 12.2015
English Language Teacher: English teacher liaison (Supervisor)
Cogan's Internal Cork and Always Education China
03.2011 - 12.2013
Customer Services, Sales and Food Prep
Day Break, Papa Martina's & Blarney Hotel
01.2008 - 03.2016
ICDL Profile CAD 2D Design 2.0 Certificate - Auto CAD
CETB Cork Training Centre
04.2001 - 10.2023
AutoCAD & ATC Technician
Cygnum, SIAC, Fusion, Planning and B&Q Ireland
01.2001 - 01.2011
Certificate of English Language Teaching - undefined
Cogan International
Manual and Computerized Accounts & Payroll - undefined
FAS Cork Training Centre
Advanced Computer Aided Drawing & Design 2D & 3D - undefined
FAS Cork Training Centre
Combined Door& Security Guard License - Security
AS Cork Training Centre
IITD in Training & Development - Train the Training needs Analyses
FAS Training Centre
Training for Transformation & Introductory Courses - Counselling & Self Development Skills (Yrs 1 & 2)
Bessboro House Social & Health Education Course
2003 - 2005
Similar Profiles
KRISTA DONKRISTA DON
Account Manager at Stream CompaniesAccount Manager at Stream Companies
Alicia BellmanAlicia Bellman
Licensed Mental Health Counselor at Life Stream Behavioral CenterLicensed Mental Health Counselor at Life Stream Behavioral Center
Kenneth AbelKenneth Abel
Exterior Finisher at gulf stream aerospaceExterior Finisher at gulf stream aerospace