Summary
Overview
Work history
Education
Skills
Interests
Languages
Accomplishments
Certification
Published interviews
Timeline
Generic

Olga Bolbocean

Claregalway,Galway

Summary

My area of expertise is working under pressure in real-life stressful environments where emergencies are common. Exceptionally dedicated and educated in International Humanitarian Law and Peacekeeping with excellent training records and deep knowledge in the Protection of Civilians, Civilian-Military Cooperation and Hostile Environment Awareness. Training in a UN school equipped me with all the necessary tools to be deployed to a country burdened with political and civil unrest in need of international assistance in the form of peacekeeping advisors. I have personal experience in human trafficking and refugee issues.

I'm a qualified midwife with thirteen years of experience.

Four years of progressive professional experience supporting women and children who experience domestic abuse in risk assessment, intake and recovery in Refuge service. I demonstrated real-world problem-solving skills by innovating creative solutions. From these experiences, I demonstrated to take responsibility and rely on myself, as well as, to ask for help from other members of the team.

Excellent research skills and IT skills. I'm a natural leader and problem-solver. I put theoretical learning into practice by developing additional leadership, organisational, and team-player skills. One means by which I sought to implement my academically acquired knowledge was by leading a student research proI was trained in cultural and gender awareness—flexible travel scheduling availability to any part of the world. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience
18
18
years of post-secondary education
1
1
Certification

Work history

Domestic Abuse Support Worker

COPE Galway
Galway, Galway
11.2020 - Current

My duties in COPE Galway are to respond to the needs of women and children in our community from different cultural backgrounds, ethnicity, gender, and religion without prejudice; those who flee the house in the moment of danger seek protection.

My main duties and responsibilities included effective planning, coordination, management and implementation, including:

  • To develop and empower clients to facilitate active participation in group meetings, where our residents can address issues, promote self-help, share their experiences, learn new life skills and learn about the positive side of life.
  • Work closely with the local authority and other agencies including Courts, Solicitors, Tusla, Gardaí, Threshold, Citizen Information office, Partnerships, Simon community and Galway CoCo and Galway CC.
  • Providing service with a high level of expertise and customer focus standards to access family law matters, legal aid and social welfare.
  • Adhere COPE policy on professional conduct when interacting with clients.
  • Make decisions in a timely and well-informed manner to run the service smoothly and efficiently.
  • Leads and develops the team to achieve the COPE objectives and policies.
  • Maintains positive, productive and beneficial working relationships with colleagues, management and external organisations.
  • Demonstrate effective written and verbal skills. Keep records and documentation in accordance with GDPR and up to date.
  • Manages time and workload effectively.
  • Answer emergency calls on the 24-hour confidential helpline, offering support and empathy.
  • Committed to promoting the rights of women and children to live and grow in a non-violent home environment, regardless of racial, religious and sexual orientation.
  • Take responsibility for your decisions in critical situations and work on your own initiative.
  • With advanced expertise in providing practical support to women using the refuge service to explain and apply for Protection Orders, Safety Orders and Barring Orders

Refuge Worker

Clare Haven Co. Clare
Ennis, Clare
01.2019 - 11.2021
  • Maintain skills to provide emotional and practical support to women and children who experience domestic abuse
  • Achieving the knowledge to answer emergency calls on 24 hour confidential help line, offering support, empathy and understanding, as well as information on options
  • Maintained organised skills by organising events for children and women, such as afternoon tea, cooking and make up workshops
  • Provide court accompaniment to women who are seeking Protection, Safety and Barring Orders, and who need to access family law matters, legal aid, doctors, social welfare etc
  • Achieved the team-player skills, by cooperating, planning and sharing the duties with the team to perform the tasks in time.

Registered Midwife

Central Hospital 1 Chisinau
Chisinau, Moldova
01.1992 - 01.2001
  • I applied in-depth knowledge by monitoring the state of the mother and foetus to limit and manage health complications and provide a safe environment during labour.
  • Dealt professionally and emphatically with emotionally charged situations with care.
  • Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in sensitive situations.
  • Handled emergencies focused on achieving positive outcomes.
  • Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
  • Monitored the fetus's condition, applying effective pain management techniques to facilitate smooth labour.
  • Monitored and recorded patient conditions before, during and after delivery and reported abnormalities for immediate intervention.
  • Took patient samples, checked temperatures and monitored blood pressure and pulse, fostering patient health.
  • Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.
  • Aided decision-making by providing correct care and service information, health education and parenting advice.

Education

ML15 Master of Laws Degree - Peace Operations, Humanitarian Law & Conflict

National University of Ireland
Galway, County Galway
09.2018 - 06.2019

Bachelor of Arts - Psychology and Political Science at

National University of Ireland Galway
Galway, County Galway
09.2015 - 05.2018

Gym Instructor - Sport Recreation & Exercise course. The Lifeguard Qualification level

GREB
Galway
09.2014 - 08.2015

Bachelor of Science - Midwifery

Nursing College
Moldova
09.1988 - 06.1992

leaving Certificate -

Secondary School
Moldova
09.1980 - 05.1988

Project Research - Political Science

National University of Ireland Galway
Galway, County Galway
11.2016 - 12.2018

Skills

  • Emergency response handling
  • Data Protection Act knowledge
  • Needs and risk assessments
  • Performance Management and Team Work
  • Crisis hotline management
  • Legal support
  • Trauma counselling
  • Cultural awareness
  • Performance through People
  • Good listener and team builder
  • Safety planning
  • Trauma-informed care
  • Referral processing
  • Risk assessment
  • Crisis intervention
  • Court proceedings
  • Good interpersonal skills and the ability to create a positive working culture by providing ongoing support to co-workers
  • Planning & Organising SkillsEffective management of time and workload Manage several tasks simultaneously
  • Excellent oral and written communication skills and reporting experience
  • Personal Effectiveness and Dealing with Change Strategic thinker, able to conceptualize complex issues with excellent research and analytical skills
  • I demonstrated real-world problem-solving skills through innovative, creative solutions
  • Strong IT skills: MS Excel skills: CRM, 365 Outlook Office, Microsoft Word


Interests

  • Scuba-diving
  • Cross-fit and hiking
  • Travelling
  • Playing piano
  • Exploring the world and the diversity of cultures

Languages

English
Fluent
Russian
Native
Ukrainian
Elementary
Moldovian
Elementary

Accomplishments

Coordination and management: As a Domestic abuse key worker, I have demonstrated the ability to analyse complex information, see the big picture and put forward practical recommendations for action, identify different types of safety risks and act immediately to plan and implement the safety plan.

  • Documented and resolved incidents which led to preventing this from happening in future.
  • Effective coordination and management of student research project Students-as-producers. I assisted the students in Investigating Satisfaction Levels with the Public Bus Service in Galway through an online questionnaire using the LimeSurvey platform from 2016 to 2017.

Practice Leadership: I demonstrated my leadership, organisational, and team-player skills by supporting coworkers in the decision-making and critical thinking on shirt-team and long-term support plans for each client.

  • Achieved positive results by effectively helping coworkers with CRM software.
  • Documented and resolved incidents which led to preventing this from happening in future.
  • Lead others by example, and construct network collaboration with the staff
  • Worked on my initiative and introduced Downtime for residents in the refuge. I provided a positive role model to build confidence and a positive relationship with the clients and introduced a problem-solving holistic approach
  • Contributed to the Monolingual and Bilingual Population project. Assisted a PhD Student with Critical Thinking and Problem-Solving in the Monolingual and Bilingual Population project. Practised my leadership skills by organising and supporting students. Gained an experience in the various stages of preparing the project to collect data from 2017 to 2018

Collaboration. My present employment has enabled me to practice team-player skills, by cooperating, planning and sharing the duties with other team members.

  • I put effort into team building, resulting in trust-building, increased morale and transformed pessimistic attitudes into positive thinking.
  • I have also increased staff sensitivity toward an awareness of gender roles and current cultural values.

Certification

  • 2023 ASIST HSE
  • 2023 Trauma-informed training HSE
  • 2023 First Aid response HSE
  • 2021 ZSA Suicide Awareness Training HSE
  • 2021 The Impact of parental alcohol and drug use HSE
  • 2020 Children First Tusla
  • 2020 The GDPR staff awareness training HSE
  • 2019 CIMIC (Civilian Military Cooperation Training) United Nations Training School, Ireland.
  • 2019 Hostile Environment Awareness Training (HEAT). An Bradán Feasa. Ireland.
  • 2019 Security Awareness Training. An Bradán Feasa. Ireland.
  • 2018 Protection of Civilians Course. United Nations Training School, Ireland.

Published interviews

  • 2023 Gocom radio interview about Cope Domestic Abuse service
  • 2018 Published in Urban Science. Urban Sci. Urban Sci. 2018, 2(4),102; https://doi.org/10.3390/urbansci2040102
  • 2017 The interview was published in the Galway Advertiser newspaper. Galway Advertiser newspaper. http://www.advertiser.ie/galway/article/96960/student-led-research-to-investigate-satisfaction-levels-with-galways-public-bus-service
  • 2018 Conducted an interview broadcast on Galway Bay FM, college radio Flirt FM
  • 2018 Presented at Fourth Annual Undergraduate Research Conference in NUI Galway

Timeline

Domestic Abuse Support Worker

COPE Galway
11.2020 - Current

Refuge Worker

Clare Haven Co. Clare
01.2019 - 11.2021

ML15 Master of Laws Degree - Peace Operations, Humanitarian Law & Conflict

National University of Ireland
09.2018 - 06.2019

Project Research - Political Science

National University of Ireland Galway
11.2016 - 12.2018

Bachelor of Arts - Psychology and Political Science at

National University of Ireland Galway
09.2015 - 05.2018

Gym Instructor - Sport Recreation & Exercise course. The Lifeguard Qualification level

GREB
09.2014 - 08.2015

Registered Midwife

Central Hospital 1 Chisinau
01.1992 - 01.2001

Bachelor of Science - Midwifery

Nursing College
09.1988 - 06.1992

leaving Certificate -

Secondary School
09.1980 - 05.1988
Olga Bolbocean