Olesia Kovalchuk
Dundalk,Louth
Summary
I am a second-year student at TU Dublin studying Languages and International Tourism. Passionate about languages and cross-cultural exchange, I am multilingual and always eager to learn more—both in the classroom and through real-life experiences. I have a strong interest in tourism and global cultures, and I love to travel, meet new people, and explore new perspectives. Through Erasmus, I hope to improve my French, develop greater independence, and grow both personally and academically. I also have experience in volunteering, having supported wounded soldiers in a Kyiv hospital in 2014 and helped prepare aid hampers for Ukrainian refugees in Ireland.
Overview
11
11
years of professional experience
Work history
Sales assistant
Vero Moda
Dundalk , Ireland
2024.05 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Cashier assistant
Maxol
Dundalk, Louth
2021.06 - 2024.04
- Completed opening and closing procedures each day.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Catering
Zambrero
Dundalk, Louth
2021.06 - 2024.04
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Loaded and unloaded catering vehicles with food, supplies and equipment for events.
- Prepared and served drinks and simple meals for service users, catering to dietary requirements.
Humanitarian aide worker
Ukrainian Community Initiative - Ireland
Dundalk, Ireland
2022.03 - 2022.05
- Helped prepare and distribute hampers for Ukrainian refugees arriving in Ireland
- Collaborated with community members and organisations to support displaced families
- Strengthened organisational and teamwork abilities in a multicultural setting
- Set up charity events, such as bake sales, to collect money for the Ukrainian Army
Volunteer support worker
Kyiv Hospital for Wounded Soldiers
Kyiv, Ukraine
2014.07 - 2015.08
- Assisted hospital staff in providing care and emotional support to injured soldiers during the war in Eastern Ukraine
- Helped with day-to-day tasks such as bringing meals, talking with patients, preparing necessary bandages for wounds, and maintaining a calm and respectful environment
- Developed empathy, resilience, and cross-cultural communication skills
Education
Bachelor of Arts - Languages and International Tourism
Technological University Dublin
Dublin 2023.09 -
Skills
- Organisation & Planning
- Customer Service Awareness
- Flexible and Adaptable
- Self-Motivated
- Multi-tasking
- Multilingual
Languages
English
Fluent
Ukrainian
Fluent
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Polish
Upper intermediate (B2)
Timeline
Sales assistant
Vero Moda
2024.05 - Current
Bachelor of Arts - Languages and International Tourism
Technological University Dublin
2023.09 -
Humanitarian aide worker
Ukrainian Community Initiative - Ireland
2022.03 - 2022.05
Cashier assistant
Maxol
2021.06 - 2024.04
Catering
Zambrero
2021.06 - 2024.04
Volunteer support worker
Kyiv Hospital for Wounded Soldiers
2014.07 - 2015.08