Olesia Kovalchuk
Dundalk,Louth
Summary
I am a second-year student at TU Dublin studying Languages and International Tourism. Passionate about languages and cross-cultural exchange, I am multilingual and always eager to learn more—both in the classroom and through real-life experiences. I have a strong interest in tourism and global cultures, and I love to travel, meet new people, and explore new perspectives. Through Erasmus, I hope to improve my French, develop greater independence, and grow both personally and academically. I also have experience in volunteering, having supported wounded soldiers in a Kyiv hospital in 2014 and helped prepare aid hampers for Ukrainian refugees in Ireland.
Overview
11
11
years of professional experience
Work History
Sales assistant
Vero Moda
Dundalk , Ireland
05.2024 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Cashier assistant
Maxol
Dundalk, Louth
06.2021 - 04.2024
- Completed opening and closing procedures each day.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Catering
Zambrero
Dundalk, Louth
06.2021 - 04.2024
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Loaded and unloaded catering vehicles with food, supplies and equipment for events.
- Prepared and served drinks and simple meals for service users, catering to dietary requirements.
Humanitarian aide worker
Ukrainian Community Initiative - Ireland
Dundalk, Ireland
03.2022 - 05.2022
- Helped prepare and distribute hampers for Ukrainian refugees arriving in Ireland
- Collaborated with community members and organisations to support displaced families
- Strengthened organisational and teamwork abilities in a multicultural setting
- Set up charity events, such as bake sales, to collect money for the Ukrainian Army
Volunteer support worker
Kyiv Hospital for Wounded Soldiers
Kyiv, Ukraine
07.2014 - 08.2015
- Assisted hospital staff in providing care and emotional support to injured soldiers during the war in Eastern Ukraine
- Helped with day-to-day tasks such as bringing meals, talking with patients, preparing necessary bandages for wounds, and maintaining a calm and respectful environment
- Developed empathy, resilience, and cross-cultural communication skills
Education
Bachelor of Arts - Languages and International Tourism
Technological University Dublin
Dublin 09.2023 -
Skills
- Organisation & Planning
- Customer Service Awareness
- Flexible and Adaptable
- Self-Motivated
- Multi-tasking
- Multilingual
Languages
English
Fluent
Ukrainian
Fluent
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Polish
Upper intermediate (B2)
Timeline
Sales assistant
Vero Moda
05.2024 - Current
Bachelor of Arts - Languages and International Tourism
Technological University Dublin
09.2023 -
Humanitarian aide worker
Ukrainian Community Initiative - Ireland
03.2022 - 05.2022
Cashier assistant
Maxol
06.2021 - 04.2024
Catering
Zambrero
06.2021 - 04.2024
Volunteer support worker
Kyiv Hospital for Wounded Soldiers
07.2014 - 08.2015
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