Bar server
The Brehon Hotel & Spa
05.2023 - Current
Hi, I’m
Oleksandra Bykanova
Killarney,Co Kerry
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Work history
The Brehon Hotel & SpaKillarney, Co Kerry
Bar server
05.2023 - Current
Job overview
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Delivered food and drinks to respective tables to meet timely expectations.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Resolved guest complaints promptly and professionally, notifying bar management of concerns.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Cleaned and set tables quickly after customers left to maximise bar capacity.
Lion Force SecurityLeiria, Leiria
Security assistant
04.2023 - Current
VMSLeiria, Leiria
Security assistant
09.2022 - 10.2024
Job overview
- Established effective access control systems, logging staff and visitor movement for accurate site records.
- Maintained composure and professionalism while screening visitors during high-volume periods.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
Restaurante GalochasLeiria, Leiria
Restaurant and bar server
10.2019 - 05.2023
Hotel Cascais MiragemLisboa, Cascais
Kitchen trainee
04.2019 - 07.2019
Monte Santo Resort, AlgarvePortugal, Algarve
Kitchen trainee
06.2018 - 07.2018
Job overview
- Used kitchen equipment as instructed and to safety protocols.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Cleared tables to remove dirty utensils and leftover food items.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
New ModelsLisboa, Leiria
Fashion model
06.2016 - Current
Education
Escola Profissional de LeiriaLeiria
Certificate of Higher Education from Kitchen and Pastry
09.2016 - 07.2019
Skills
- Highly responsible and reliable
- Guest rapport
- Payment processing
- Upbeat, outgoing and positive
Languages
Portuguese
Fluent
Ukrainian
Fluent
English
Advanced
Timeline
Security assistant
Lion Force Security
04.2023 - Current
Security assistant
VMS
09.2022 - 10.2024
Restaurant and bar server
Restaurante Galochas
10.2019 - 05.2023
Kitchen trainee
Hotel Cascais Miragem
04.2019 - 07.2019
Kitchen trainee
Monte Santo Resort, Algarve
06.2018 - 07.2018
Escola Profissional de Leiria
Certificate of Higher Education from Kitchen and Pastry
09.2016 - 07.2019
Fashion model
New Models
06.2016 - Current