Summary
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Oleksandra Bykanova

Killarney,Co Kerry
Oleksandra Bykanova

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Work history

The Brehon Hotel & Spa
Killarney, Co Kerry

Bar server
2023.05 - Current (3 education.years_Label & 1 education.month_Label)

Job overview

  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Delivered food and drinks to respective tables to meet timely expectations.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Resolved guest complaints promptly and professionally, notifying bar management of concerns.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Cleaned and set tables quickly after customers left to maximise bar capacity.

Lion Force Security
Leiria, Leiria

Security assistant
2023.04 - Current (3 education.years_Label & 2 education.months_Label)

VMS
Leiria, Leiria

Security assistant
2022.09 - 2024.10 (2 education.years_Label & 1 education.month_Label)

Job overview

  • Established effective access control systems, logging staff and visitor movement for accurate site records.
  • Maintained composure and professionalism while screening visitors during high-volume periods.
  • Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.

Restaurante Galochas
Leiria, Leiria

Restaurant and bar server
2019.10 - 2023.05 (3 education.years_Label & 7 education.months_Label)

Hotel Cascais Miragem
Lisboa, Cascais

Kitchen trainee
2019.04 - 2019.07 (3 education.months_Label)

Monte Santo Resort, Algarve
Portugal, Algarve

Kitchen trainee
2018.06 - 2018.07 (1 education.month_Label)

Job overview

  • Used kitchen equipment as instructed and to safety protocols.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.

New Models
Lisboa, Leiria

Fashion model
2016.06 - Current (10 education.years_Label)

Education

Escola Profissional de Leiria
Leiria

Certificate of Higher Education from Kitchen and Pastry
2016.09 - 2019.07 (2 education.years_Label & 10 education.months_Label)

Skills

  • Highly responsible and reliable
  • Guest rapport
  • Payment processing
  • Upbeat, outgoing and positive

Languages

Portuguese
Fluent
Ukrainian
Fluent
English
Advanced

Timeline

Bar server

The Brehon Hotel & Spa
2023.05 - Current (3 education.years_Label & 1 education.month_Label)

Security assistant

Lion Force Security
2023.04 - Current (3 education.years_Label & 2 education.months_Label)

Security assistant

VMS
2022.09 - 2024.10 (2 education.years_Label & 1 education.month_Label)

Restaurant and bar server

Restaurante Galochas
2019.10 - 2023.05 (3 education.years_Label & 7 education.months_Label)

Kitchen trainee

Hotel Cascais Miragem
2019.04 - 2019.07 (3 education.months_Label)

Kitchen trainee

Monte Santo Resort, Algarve
2018.06 - 2018.07 (1 education.month_Label)

Escola Profissional de Leiria

Certificate of Higher Education from Kitchen and Pastry
2016.09 - 2019.07 (2 education.years_Label & 10 education.months_Label)

Fashion model

New Models
2016.06 - Current (10 education.years_Label)
Oleksandra Bykanova