Oleg Volovei
Waterford
Summary
Experienced in providing compassionate care and support to patients, ensuring comfort and safety. Excel at communicating with both patients and healthcare teams, maintaining calm and organised environments. Adaptable and quick to respond to changing needs, always focused on delivering quality care. Helpful professional ready to bring cross-functional skills to new position in healthcare industry. Committed to making patients feel comfortable and secure. Proficient in cleaning and sanitising patient rooms, documenting patient observations and examining patients to detect symptoms. Dedicated care worker with knowledge of diverse care needs. Offers companionship and engaging activities for clients. Holds local area knowledge and driving licence.
Overview
6
6
years of professional experience
Work History
Construction Labourer
agency
Waterford, Co. Waterford
09.2023 - 05.2025
- Removed site rubble and waste to maintain clear, safe working areas.
- Performed site clean-up, keeping construction area tidy, organised and hazard-free.
- Reduced exposure to hazards by wearing personal protective equipment.
- Prepared sites for construction by conducting site cleans, risk assessments and hazard removal.
- Identified health and safety issues, promptly reporting concerns to supervisor.
- Assisted in landscaping and site restoration post-construction, ensuring the area was left tidy and visually appealing.
- Collaborated with skilled tradespeople, offering assistance in electrical, plumbing, and carpentry tasks as required.
- Installed and removed temporary structures such as barricades, signs, and fencing to support construction activities safely.
- Monitored construction site conditions, promptly clearing hazardous materials to prevent accidents and maintain a safe working environment.
- Set up roadworks to clearly and safely direct car, bicycle and pedestrian traffic.
- Operated a variety of construction machinery and equipment with precision, contributing to efficient project progression.
- Cleaned and organised storage yard, operating forklifts to transport and pack materials.
Office Administration Assistant
O'Leary International Transport Company
Waterford, Co. Waterford
11.2020 - 06.2022
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Prepared contract drafts, purchase orders and business correspondence for team.
- Transferred applications and associated files between relevant departments, enabling timely, accurate processing.
- Handled incoming calls and emails, providing prompt responses and forwarding messages to appropriate departments.
- Managed confidential information with discretion, upholding data protection standards.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
- Arranged supplies and spaces for staff meetings and trips.
- Worked effectively with office secretarial teams to ensure efficient administrative business support.
- Facilitated new employee onboarding process, including setting up workstations and organising induction sessions.
- Used technical and detailed information to prepare comprehensive reports.
- Processed invoices, expense forms, and payment requests, supporting the finance department in timely transactions.
- Drafted correspondence, reports, and documents, ensuring accuracy and professionalism in all communications.
- Maintained comprehensive databases and filing systems, both digital and paper-based, for easy information retrieval.
- Worked with accounting to collate financial records for management team budget meetings.
- Delivered staff inductions and training sessions on administrative procedures, ensuring compliance with company policies.
- Coordinated travel arrangements and accommodations for staff, contributing to seamless business operations.
- Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
Security Receptionist
Viking House Hostes
Waterford, Co. Waterford
11.2019 - 10.2020
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Cleaned reception area regularly to maintain professional appearance.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Compiled daily reports on reception activities, highlighting key occurrences and visitor numbers for management review.
- Captured and processed client information, entering data into online systems for wider company use.
- Directed clerical tasks, including copying, faxing and file management.
- Organised smooth flow of incoming and outgoing parcels and communication.
- Kept office inventory levels optimised with timely restocks and accurate purchase order management.
- Troubleshot minor technical issues with office equipment, reducing downtime and maintaining operational efficiency.
- Liaised with external security agencies and local law enforcement as required, facilitating effective communication and collaboration.
- Organised security passes for employees and visitors, ensuring all individuals on-site were authorised and accounted for.
- Managed access control systems, monitored CCTV footage, and conducted routine security checks to maintain a secure environment.
Ice Cream Van Driver
John O'Sulivan
Gorey, Ireland
03.2019 - 10.2019
- Drove according to manager and company guidance, minimising product damage.
- Planned efficient and safe routes according to traffic reports and delivery locations.
- Delivered goods to various locations with punctuality, upholding company reputation for reliability.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
- Managed documentation for each delivery, including timesheets, delivery notes, and fuel receipts.
- Fostered positive relationships with clients, contributing to repeat business through excellent service.
- Managed loading and unloading of van, adhering to safety protocols to prevent damage to goods.
- Meticulously monitored delivery loads, carrying out checks for accuracy and safety.
- Navigated efficiently through various routes, utilising GPS and traditional maps to meet delivery deadlines.
- Maintained cleanliness and organisation within the van, presenting a professional image to clients.
- Kept vans looking clean, presentable and in-line with company cleanliness standards by conducting [Timeframe] deep cleans.
- Maintained detailed driving and delivery logs.
- Communicated effectively with team members and management, providing timely updates on delivery status.
- Followed traffic laws meticulously, reducing the risk of accidents and enhancing road safety.
- Navigated through diverse routes efficiently, using GPS and local knowledge to minimise delays.
- Handled cash and electronic payments securely, recording transactions accurately for financial accountability.
- Planned and followed efficient, safe driving routes.
- Kept accurate records, such as mileage and fuel costs, submitting to accounting teams for financial purposes.
- Ensured personal safety by conducting [Timeframe] inspections on vans, such as tyre and brake checks.
- Read maps and GPS systems to plan safe and quick routes.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
Education
QQI Level 5 - Healthcare Assisstant
KCETB
Ferrybank Waterford01-2026
Skills
- Health and safety compliance
- Patient interaction
- Team collaboration
- Administrative support
- Risk assessment
- Personal care
- Data protection compliance
- Health and safety
- Office administration
- Patient record keeping
- Manual handling
- Equipment maintenance
- Patient safeguarding
- Record-keeping
- Confidentiality understanding
- Bathing and dressing assistance
- Bedmaking
- Healthcare and safety
- Personal care assistance
- First Aid
- Empathy and compassion
- Documentation
- Mobility support
- Infection prevention and control
- Disability support
- Housekeeping
- Dementia care training
- Patient mobility assistance
- Manual handling certification
- Toileting and grooming
- Meal preparation
- Activities of Daily Living
- Social care
Languages
Romanian, Russian
First Language
English
Upper Intermediate
B2
Timeline
Construction Labourer
agency
09.2023 - 05.2025
Office Administration Assistant
O'Leary International Transport Company
11.2020 - 06.2022
Security Receptionist
Viking House Hostes
11.2019 - 10.2020
Ice Cream Van Driver
John O'Sulivan
03.2019 - 10.2019
QQI Level 5 - Healthcare Assisstant
KCETB