Oleg Shishkarev
Portarlington
Summary
Customer-oriented Store Manager offering over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
15
15
years of professional experience
Work History
Store Manager
Centra
Portarlington
01.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Assistant Manager
Centra
Portarlington
01.2019 - 01.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Served as a liaison between staff members and senior management personnel.
Floor Assistant
Centra
Portarlington
01.2009 - 01.2018
- Provided excellent customer service by answering questions and providing assistance with purchases.
- Organized and restocked shelves to ensure product availability.
Education
Diploma in Retail Management - Business Management
Dublin Institute of Technology
Dublin09-2017
Mechanical Engineering - Engineering Mechanics
Dublin Institute of Technology
Dublin09-2012
Skills
- Operations Management
- Marketing and Promotions
- Team Building and Leadership
- Problem-Solving
- Customer Relations
- Retail Merchandise Quality Standards
- Staff Management
- Supply Ordering
- Employee Training
- Team Development
- POS Systems
- Reliable
- Friendly and Positive
Languages
English
First Language
Russian
Proficient (C2)
C2
References
Centra
Operational Manager
Paul Carroll - 0879772708
pcpaulcarroll@gmail.com
Timeline
Store Manager
Centra
01.2023 - Current
Assistant Manager
Centra
01.2019 - 01.2022
Floor Assistant
Centra
01.2009 - 01.2018
Diploma in Retail Management - Business Management
Dublin Institute of Technology
Mechanical Engineering - Engineering Mechanics
Dublin Institute of Technology
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