Oleg Guziy
Kyiv
Summary
Dynamic, results-driven specialist with a solid foundation of customer service and operational excellence developed through experience at Monobank and Нова Пошта. She is adept at strengthening customer engagement and fostering collaboration within the team. Skilled in communication, customer-centric strategies, and rapid adaptation to new digital tools and technologies. Willing to leverage these strengths to drive high-impact digital marketing campaigns, analyze performance metrics, and optimize strategies in a fast-paced environment. Flexible, creative, and passionate about delivering exceptional results in digital marketing.
Overview
2
2
years of professional experience
Work History
Support Worker
Monobank
08.2024 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Operator
Нова Пошта
01.2023 - 06.2023
- Provided on-the-job training to newly hired workers and team members.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
Bachelor of Science - Law
Taras Shevchenko National University of Kyiv
University In Kyiv, Ukraine06-2027
Skills
Communication and Customer Focus
Data Analysis and Decision-Making
Creativity and Content Creation
Proficiency in Digital Marketing Tools
Flexibility and Adaptability
Team Collaboration
Languages
Ukrainian
Native language
English
Upper intermediate
B2
Russian
Proficient
C2
Timeline
Support Worker
Monobank
08.2024 - 11.2024
Operator
Нова Пошта
01.2023 - 06.2023
Bachelor of Science - Law
Taras Shevchenko National University of Kyiv
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