Summary
Overview
Work History
Skills
Timeline
Generic

Olaoluwaposi Anwo

Dublin

Summary

Energetic woman with over 3 years of experience in the working industry. With most jobs being customer facing roles, sales were maximised by offering exceptional customer service by helping others, handling disputes and providing in-depth knowledge of every product given. Dynamic customer service professional with a proven track record at Permanent Tsb, excelling in customer relations and problem-solving. Adept at stock management and maintaining high satisfaction levels through effective communication. Recognized for enhancing customer experiences and driving sales through attentive service and strategic recommendations.

Overview

4
4
years of professional experience

Work History

Customer Service Advisor

Permanent Tsb
Blackrock
10.2023 - 09.2024
  • Establish a warm and friendly atmosphere while interacting with customers by phone and email.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Completed financial transactions based on customer demands, while adhering to company policy and security protocol.
  • Oversaw customer account inquiries and accurately provided information to guarantee customer satisfaction.

Sales Assistant

JD Sports
Dublin
10.2022 - 01.2023
  • Engage with customers and offer any assistance that could be provided.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Promoted sales and special offers for discounts and merchandise options.
  • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
  • Liaised with potential customers to determine needs and provide recommendations.

Warehouse Operative

masterlink logistics
Dublin
08.2022 - 10.2022
  • Consistently complied with workplace health and safety measures to minimise operational risk.
  • Picked orders to meet productivity targets.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
  • Transferred materials weighing up to 10kg above head using safe manual lifting techniques.

Food Service Worker

McDonald's
Dublin
05.2021 - 08.2022
  • Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
  • Drove goal achievement by quickly and accurately completing allocated tasks and offering assistance to team members.
  • Drove team success by completing allocated tasks quickly and accurately.
  • Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.

Makeup and Cosmetics Salesperson

byo cosmetics
Dublin
01.2021 - 05.2021
  • Increased sales through persuasive sales techniques, and building trust with customers.
  • Maintain tidy workstation to comply with cleanliness and quality standards.
  • Monitored stock levels on shelves, in storerooms, and on systems, promptly ordering low-stock supplies.
  • Provided friendly, attentive service by promptly responding to customer inquiries and processing order requests.

Skills

  • Stock management
  • Customer relations
  • Confident communicator
  • Customer service
  • Problem-solving skills
  • Patience
  • Time management
  • Money management
  • Prospecting and networking skills
  • Picking, packing and dispatching

Timeline

Customer Service Advisor

Permanent Tsb
10.2023 - 09.2024

Sales Assistant

JD Sports
10.2022 - 01.2023

Warehouse Operative

masterlink logistics
08.2022 - 10.2022

Food Service Worker

McDonald's
05.2021 - 08.2022

Makeup and Cosmetics Salesperson

byo cosmetics
01.2021 - 05.2021

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Olaoluwaposi Anwo