Ayodeji Oladejo
Wexford
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager
MTN Nigeria Communication Plc
Lagos , Nigeria
2019.02 - 2023.07
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Negotiated contracts and closed agreements to maximize profits.
SME Account Partner
MTN Nigeria Communication Plc
Ibadan , Nigeria
2016.07 - 2019.02
- Developed and implemented strategies to increase sales for the SME.
- Conducted market research and analysis to identify potential business opportunities for the SME.
- Managed customer relations by responding promptly to inquiries, complaints, and feedback.
- Prepared monthly reports on financial performance, sales forecasts, and inventory levels of the SME.
- Provided training sessions for new employees at the SME.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Planned events such as conferences, seminars, workshops. to generate leads and build relationships with potential partners or customers.
Business Development Officer
Law Union & Rock Insurance Plc
Ibadan , Nigeria
2013.05 - 2016.01
- Developed and implemented business development strategies to increase sales revenue.
- Created presentations to communicate product features, benefits, and pricing models to prospective customers.
- Drafted proposals for new business opportunities based on client needs and requirements.
- Managed centralized insurance desk for a key account(Skye Bank)
- Compiled and submitted monthly and yearly reports.
- Reviewed existing key client programs and designed and implemented new programs to expand market share.
- Communicated with other corporate departments to develop effective business strategies.
Delivery Courier
Tunse Foods
Ibadan , Nigeria
2011.01 - 2013.04
- Ensured timely delivery of packages to customers in accordance with company standards.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Drove an assigned truck between designated points according to established schedules for delivery purposes.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
Education
Bachelor of Science - Bachelors of Horrors in Business Administration
Adekunle Ajasin University
Akungn-Akoko, Nigeria2009-04
Diploma in Accounting - Diploma
University of Agriculture
Abeokuta Nigeria2005-10
Skills
- Customer Service
- Account Management
- Client Relationship Management
- Sales Development
- Preparing contracts
- Report Writing
- Contract Negotiation
- Territory Management
- Sales tactics
- Forecasting abilities
- Acquiring new customers
- Business negotiation
- Sales
- Strategic Planning
- Multi-Task Management
- Revenue retention
Certification
- Full Irish Drivers License
Languages
English
First Language
References
References available upon request.
Timeline
Account Manager
MTN Nigeria Communication Plc
2019.02 - 2023.07
SME Account Partner
MTN Nigeria Communication Plc
2016.07 - 2019.02
Business Development Officer
Law Union & Rock Insurance Plc
2013.05 - 2016.01
Delivery Courier
Tunse Foods
2011.01 - 2013.04
Bachelor of Science - Bachelors of Horrors in Business Administration
Adekunle Ajasin University
Diploma in Accounting - Diploma
University of Agriculture
- Full Irish Drivers License
Similar Profiles
Lucky Oziegbe IruedoLucky Oziegbe Iruedo
Manager at MTN Nigeria Communications PlcManager at MTN Nigeria Communications Plc
Olubunmi Atinuke OjoOlubunmi Atinuke Ojo
CUSTOMER RELATIONSHIP OFFICER at MTN, Nigeria Telecommunications PlcCUSTOMER RELATIONSHIP OFFICER at MTN, Nigeria Telecommunications Plc
Ademola AdelakunAdemola Adelakun
Data Analyst at MTN NIGERIA COMMUNICATIONS PLCData Analyst at MTN NIGERIA COMMUNICATIONS PLC