Nusrat Ullah
Dublin
Summary
Enthusiastic and hardworking individual eager to start a career in retail at Tesco. Passionate about delivering excellent customer service, maintaining store standards, and supporting a positive shopping experience. Quick learner, reliable, and ready to follow company processes while adapting to new challenges. Dedicated to working as part of a team and growing professionally within the retail industry.
Overview
7
7
years of professional experience
Work History
Waiter
Nawab Restaurant
Blanchardstown
10.2024 - 04.2025
- Provide excellent customer service in a fast-paced environment, ensuring a positive dining experience for guests.
- Take customer orders accurately and efficiently, offering recommendations when needed.
- Handle cash and process payments using the POS system.
- Maintain cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
- Collaborate with kitchen staff to ensure timely delivery of food and beverages.
- Resolve customer complaints and issues in a professional and courteous manner.
Dining Room Server
Monal
Lahore
05.2022 - 02.2023
- Greeted and seated customers, providing menus and explaining daily specials.
- Processed customer orders and worked collaboratively with kitchen and bar staff to ensure efficient service.
- Monitored customer needs and addressed any issues to enhance their overall dining experience.
Crew Member
KFC
Taxila
01.2018 - 01.2020
- Provided excellent customer service by taking orders, handling inquiries, and ensuring customer satisfaction.
- Managed cash register operations, processed payments, and handled transactions accurately.
- Assisted in food preparation, maintained hygiene standards, and ensured timely service during peak hours.
- Worked as part of a team to maintain a clean and organized dining area.
Education
Master's - information systems with Computing
Dublin Business School
Dublin, Ireland04.2025
Skills
- Customer Service Excellence
- Communication Skills (Verbal and Written)
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time Management and Punctuality
- Problem-Solving
- Attention to Detail
- Health and Safety Awareness
- Stock Management and Merchandising
- Multitasking under Pressure
- Following Instructions and Company Policies
- Professional Appearance and Attitude
Timeline
Waiter
Nawab Restaurant
10.2024 - 04.2025
Dining Room Server
Monal
05.2022 - 02.2023
Crew Member
KFC
01.2018 - 01.2020
Master's - information systems with Computing
Dublin Business School
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