Nqobizzitha Makalima
Newbridge
Summary
Detail-oriented Administration Professional with extensive experience in retail, operations, and bookkeeping. Proven ability in data entry, diary coordination, CRM maintenance, and document management. Equipped to support a finance team as a Receptionist/Administrator, leveraging strong organisational skills and a proactive approach to system learning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Operative / Reception Support (Placement)
C & B Recruitment
Naas
01.2025 - 01.2026
- Performed accurate data-entry and maintained inventory records, contributing to seamless operations.
- Conducted quality-control checks and general housekeeping, enhancing workflow efficiency.
- Supported front-of-house duties during placements: greeted visitors, answered enquiries and directed clients to appropriate staff.
Retail Sales & Deliveries
Vision Ireland
Newbridge
01.2025 - 01.2026
- Assisted customers at point of sale, addressing enquiries while processing payments to ensure swift transactions.
- Collaborated with colleagues to resolve delivery and order discrepancies, fostering positive customer experiences.
- Oversaw delivery schedules and organised documentation for dispatch and receipt, ensuring accurate stock movement records.
General Operative
Bright Recruitment / HH Global
01.2025 - 01.2026
- Fulfilled orders, managed inventory, and conducted quality control in fast-paced warehouse.
- Operated machinery and equipment safely, adhering to strict health and safety protocols.
- Maintained accurate records and coordinated team task scheduling.
- Maintained a clean and organised work environment, upholding company’s cleanliness standards.
- Adapted to various roles and responsibilities.
Front Sales, Graphic Design & Bookkeeping
Cyber Towers Ltd
Bulawayo
01.2019 - 01.2023
- Acted as primary customer contact: welcomed visitors, handled queries and provided sales support.
- Recorded transactions, reconciled daily takings and prepared paperwork for accounts; completed Sage 50 training during QQI studies.
- Produced printed materials and graphics to tight deadlines; liaised with suppliers and customers to resolve discrepancies.
Electronic Technician & Maintenance
MJ Electronic Systems
Bulawayo
01.2019 - 01.2023
- Executed electronic repairs, house wiring and installations while managing job records and client communications to ensure seamless service delivery.
- Carried out routine repair and maintenance tasks effectively and efficiently, improving equipment performance and reliability.
- Provided on-site service to hotels and domestic clients, ensuring compliance with safety regulations and maintaining thorough documentation.
- Soldered electronics to circuit boards, testing connections to verify power transfer or output.
- Carried out soldering works with precision and care, ensuring quality, compliant workmanship.
Administrative Intern
Bulawayo City Council
Bulawayo
01.2013 - 01.2014
- Assisted walk-in clients with administrative support, enhancing customer service experience.
- Answered telephone calls to offer information, direct callers and take messages.
- Assisted with filing and archiving documents, enhancing efficiency in document retrieval.
- Proofread and corrected different types of documentation.
- Supported surveying and AutoCAD drafting; prepared Bill of Quantities and coordinated with local service providers to ensure project alignment.
Education
QQI Level 5 Business Studies - Bookkeeping modules with practical Sage 50 training (Levels 5 & 6), Word Processing (Microsoft Word) and Spreadsheets (Microsoft Excel), Business Practice, Office Administration and Customer Service
Newbridge Further Education & Training (VTOS)
Newbridge01-2025
Diploma - Water Resources Engineering, Engineering Maths, Fluid Mechanics, Soil Mechanics, Hydrology, Theory of Structures, AutoCAD, Engineering Survey, Project Management
Westgate Industrial Training College
Zimbabwe01-2007
Certificate - Electronic Communication Systems, Engineering Maths, Electronics, Electrical Engineering Technology, Servicing Theory & Workshop Practice
Westgate Industrial Training College
ZimbabweSkills
- Warehouse operations
- Inventory management
- Stock management
- Inventory tracking
- Logistics coordination
- Logistics planning
- Delivery management
- Supply chain management
- Data entry
- Numeric accuracy
- Financial maintenance
- Microsoft Office
- Excel
- Word
- Outlook
- Workflow optimisation
- Meeting deadlines
- Quick learning
- Written communication
- Verbal communication
- Collaborative operations
- Self-motivated
- Initiative-driven
- Reliable
- Discreet
Certification
- QQI Bookkeeping & Sage 50 training (Levels 5 & 6)
- Certificate in Advanced First Aid, 2021-01-01
- Manual Handling & Safe Pass
Custom Section
- Voluntary shop assistant, Vision Ireland, Not Provided, Newbridge, Not Provided, Not Provided, 2025-01-01, 2026-01-01
- Regular participant in community volunteering activities
References
Available upon request
Hobbies and Interests
- Art
- DIY
- Sports & fitness
- Computers
- Chess and strategic games
- Music
- Camping and outdoor activities
Timeline
Warehouse Operative / Reception Support (Placement)
C & B Recruitment
01.2025 - 01.2026
Retail Sales & Deliveries
Vision Ireland
01.2025 - 01.2026
General Operative
Bright Recruitment / HH Global
01.2025 - 01.2026
Front Sales, Graphic Design & Bookkeeping
Cyber Towers Ltd
01.2019 - 01.2023
Electronic Technician & Maintenance
MJ Electronic Systems
01.2019 - 01.2023
Administrative Intern
Bulawayo City Council
01.2013 - 01.2014
QQI Level 5 Business Studies - Bookkeeping modules with practical Sage 50 training (Levels 5 & 6), Word Processing (Microsoft Word) and Spreadsheets (Microsoft Excel), Business Practice, Office Administration and Customer Service
Newbridge Further Education & Training (VTOS)
Diploma - Water Resources Engineering, Engineering Maths, Fluid Mechanics, Soil Mechanics, Hydrology, Theory of Structures, AutoCAD, Engineering Survey, Project Management
Westgate Industrial Training College
Certificate - Electronic Communication Systems, Engineering Maths, Electronics, Electrical Engineering Technology, Servicing Theory & Workshop Practice
Westgate Industrial Training College