Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Norma Hoarau

Naas

Summary

Nursing professional with over 30 years of experience in patient care, focusing on Cardiology and Electrophysiology. Expertise in leading high-volume labs and managing clinical teams, with a successful history of developing training programs across EMEA. Recognized as a Master Trainer, demonstrating strong interpersonal skills and cross-cultural experience within the United States healthcare system.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Senior Education Manager Electrophysiology

Johnson & Johnson
Dublin/Prague/Online
11.2009 - 01.2025
  • Led EMEA education initiatives for EP training among internal staff and physicians
  • Developed in-person and virtual curricula tailored to regional needs.
  • Conducted training assessments, and certified procedural competence.
  • Managed learning management systems to track employee progress and engagement.
  • Developed instructional materials aligned with company goals and industry standards.
  • Assessed training needs through surveys and feedback from participants.
  • Worked with global teams to align and standardize educational content.

Charge Nurse Electrophysiology

St David's Medical Centre
Austin Texas
02.2001 - 11.2009
  • Managed operations in five-room EP lab performing over 20 daily procedures.
  • Supervised six healthcare professionals and more than 30 internal support staff.
  • Coordinated patient admissions and discharges, optimizing workflow and resource allocation.
  • Trained new nurses on protocols, procedures, and best practices for patient care.
  • Implemented safety measures to ensure compliance with health regulations.
  • Collaborated with multidisciplinary teams to improve patient treatment strategies.
  • Served as preceptor for new nurses, providing orientation and mentoring on clinical skills.
  • Delegated tasks among staff based on qualifications to enhance operational efficiency.

Ward Sister

ST Mary's Hospital
London
02.1990 - 02.2001
  • Supervised nursing staff to ensure quality patient care delivery.
  • Coordinated patient admissions and discharges efficiently and effectively.
  • Developed and implemented care plans based on patient needs.
  • Monitored vital signs and documented changes in patient conditions.
  • Collaborated with physicians to discuss patient treatment options.
  • Facilitated communication between patients, families, and healthcare teams.
  • Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
  • Coordinated and performed patient admissions, transfers and discharges.

Education

Bachelor of Science - Practical Nursing

University of East London
London UK
03-1984

Skills

  • Cardiology and electrophysiology expertise
  • Clinical leadership and staff management,
  • High dependency and critical care nursing, emergency cardiac response, advanced cardiac monitoring,
  • Multicultural team collaboration, communication and coaching, international healthcare experience
  • Curriculum development
  • Training assessment
  • Learning management systems
  • Instructional design
  • Patient care coordination
  • Performance evaluation
  • Staff development
  • New employee training
  • Cross-functional team development
  • Strategic thinker
  • Professionalism

Certification

  • HDU
  • CCRN
  • Coaching Silver level
  • Numerous Leadership Training
  • Project Management
  • Master Trainer

Languages

English
First Language

Timeline

Senior Education Manager Electrophysiology

Johnson & Johnson
11.2009 - 01.2025

Charge Nurse Electrophysiology

St David's Medical Centre
02.2001 - 11.2009

Ward Sister

ST Mary's Hospital
02.1990 - 02.2001

Bachelor of Science - Practical Nursing

University of East London
Norma Hoarau