Norma Hoarau
Naas
Summary
Nursing professional with over 30 years of experience in patient care, focusing on Cardiology and Electrophysiology. Expertise in leading high-volume labs and managing clinical teams, with a successful history of developing training programs across EMEA. Recognized as a Master Trainer, demonstrating strong interpersonal skills and cross-cultural experience within the United States healthcare system.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Education Manager Electrophysiology
Johnson & Johnson
Dublin/Prague/Online
11.2009 - 01.2025
- Led EMEA education initiatives for EP training among internal staff and physicians
- Developed in-person and virtual curricula tailored to regional needs.
- Conducted training assessments, and certified procedural competence.
- Managed learning management systems to track employee progress and engagement.
- Developed instructional materials aligned with company goals and industry standards.
- Assessed training needs through surveys and feedback from participants.
- Worked with global teams to align and standardize educational content.
Charge Nurse Electrophysiology
St David's Medical Centre
Austin Texas
02.2001 - 11.2009
- Managed operations in five-room EP lab performing over 20 daily procedures.
- Supervised six healthcare professionals and more than 30 internal support staff.
- Coordinated patient admissions and discharges, optimizing workflow and resource allocation.
- Trained new nurses on protocols, procedures, and best practices for patient care.
- Implemented safety measures to ensure compliance with health regulations.
- Collaborated with multidisciplinary teams to improve patient treatment strategies.
- Served as preceptor for new nurses, providing orientation and mentoring on clinical skills.
- Delegated tasks among staff based on qualifications to enhance operational efficiency.
Ward Sister
ST Mary's Hospital
London
02.1990 - 02.2001
- Supervised nursing staff to ensure quality patient care delivery.
- Coordinated patient admissions and discharges efficiently and effectively.
- Developed and implemented care plans based on patient needs.
- Monitored vital signs and documented changes in patient conditions.
- Collaborated with physicians to discuss patient treatment options.
- Facilitated communication between patients, families, and healthcare teams.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Coordinated and performed patient admissions, transfers and discharges.
Education
Bachelor of Science - Practical Nursing
University of East London
London UK03-1984
Skills
- Cardiology and electrophysiology expertise
- Clinical leadership and staff management,
- High dependency and critical care nursing, emergency cardiac response, advanced cardiac monitoring,
- Multicultural team collaboration, communication and coaching, international healthcare experience
- Curriculum development
- Training assessment
- Learning management systems
- Instructional design
- Patient care coordination
- Performance evaluation
- Staff development
- New employee training
- Cross-functional team development
- Strategic thinker
- Professionalism
Certification
- HDU
- CCRN
- Coaching Silver level
- Numerous Leadership Training
- Project Management
- Master Trainer
Languages
English
First Language
Timeline
Senior Education Manager Electrophysiology
Johnson & Johnson
11.2009 - 01.2025
Charge Nurse Electrophysiology
St David's Medical Centre
02.2001 - 11.2009
Ward Sister
ST Mary's Hospital
02.1990 - 02.2001
Bachelor of Science - Practical Nursing
University of East London
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