NONHLANHLA NYONI
Dublin,L
Summary
Organized and dependable Support Worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Support Worker
Mich Health Care
2023.04 - Current
- Educated family members on various aspects of client care to enhance support networks during times of need.
- Educated clients and families on mental health, wellness and recovery topics.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Participated in professional development and training opportunities to enhance clinical skills.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Administered assessments to identify clients' needs and establish treatment plans.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Care Assistant
Trust Care Dublin
2023.03 - Current
- Transported patients between rooms and appointments or testing locations.
- Implemented infection control protocols effectively, reducing the spread of illness within the facility.
- Maintained clean and safe environment to promote patient safety and comfort.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
Merchandiser
Dunnes Stores
2022.03 - 2023.02
- Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Created and enforced detailed organization processes to increase quality and service standards.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Maintained store assets with effective loss prevention strategies.
- Created shipping labels to complete daily order processing.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Transported merchandise pallets to move in warehouse.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Proactively identified potential bottlenecks in the packing process, suggesting solutions to improve workflow efficiency.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Organized items on racks, shelves and bins to maintain established order.
- Kept work areas neat, clean and free from debris.
Education
Community Health Care
Deansrath College
Dublin06.2022
Skills
- Professional boundaries
- Mobility support
- Health and safety awareness
- Treatment Planning
- Cultural Sensitivity
- Skill Development
- Family Counseling
- Cleaning and sanitizing
- Substance abuse treatments
- Meal Planning and Preparation
- Emergency response training
- Documentation abilities
- Daily living assistance
- Client Education
- Patient support
- Knowledge of medical and psychiatric terminology
- Daily living support
- Housekeeping tasks
- Clean Driving Record
- Community Integration
- Program Planning
- Housing Assistance
- Data Entry and Reporting
- Community Outreach
- Documentation Management
- Behavioral support
- Personal Counseling
- Patient Assessment
- Drug abuse prevention
- Manual Handling
Timeline
Support Worker
Mich Health Care
2023.04 - Current
Care Assistant
Trust Care Dublin
2023.03 - Current
Merchandiser
Dunnes Stores
2022.03 - 2023.02
Community Health Care
Deansrath College
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