Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Financial Systems Controller
Pick and Pay Distribution Centre
Johannesburg, South Africa
12.2021 - 09.2023
Process intermediate documents (QFRCs and IDOCs) in error on electronic data interchange (EDI) between the warehouse management system and SAP
Process store claims in error and investigate incomplete claim credit & Debit memos
Investigate and process Supplier Portal Vendor claims
Monitoring daily system movements and process stock alignment exception for EWM/ERP
Process outstanding billing documents
Ensures compliance to financial and operational policies
Conduct investigations into catch weight, variable weight, price variance issues
Investigate and align DC MAC
Investigate overstated and understated store in line with DC margin variances
Investigate open billing documents and correction
Calculates shortage tolerances against applicable SLAs and drives alignment with service providers Inventory teams
Assist second and third level support teams with resolving issues and improving process
Monitoring and clearing of STCD, TCD, DC2DC & DC2 Store stock in transit and in transfer.
Investigation and clearing of aged stock in cross doc storage locations (TCD & STCD
UAT Testing and Finance BR implementation process review.
Updating Issues and DC MAC
Volunteer Child Care- Church
Presbytarian Church
Johannesburg
01.2013 - 09.2023
Nurtured relationships with church members to foster friendly, welcoming environment.
Led Sunday school sessions to groups of children aged 2 years to 5 years.
Supported general upkeep of church
Volunteered at special events including Christmas and Easter services.
Administrator
Pick and Pay Distribution Centre
Johannesburg
03.2015 - 12.2021
Effectively managing incoming and outgoing mail
Managed office supply inventory, stocktaking, and ordering additional supplies.
Generated daily operations reports, and presented them to management.
Interacted with customers professionally by phone, email, and in-person to deliver accurate service information.
Liaised with customers to resolve queries.
Created financial reports to analyze trends and identify efficiencies.
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
Delivered timely resolution of invoice and receipting order queries and discrepancies by working with payable accounts, suppliers and end users.
Education
Some College (No Degree) - Manual Handling
Empower Group
Dublin, Ireland
12-2023
Some College (No Degree) - CPR, AED and First Aid
Alison
07.2022
Bachelor of Arts - Health and Social Sciences (Applied Psychology)
University of South Africa
Johannesburg, Gauteng
03.2020
Skills
Month-End and Year-End Closings
Processing Payments
Internal Controls
Data Tracking
Customer Service
Events Coordination
Office Administration
Recordkeeping and File Management
Decision-Making
Mail Handling
MS Office
DBMS
Reporting and Documentation
Technical Support
Affiliations
Volunteering - GLAS community centre and Pavillion Community Hall (English tutor)
Timeline
Financial Systems Controller
Pick and Pay Distribution Centre
12.2021 - 09.2023
Administrator
Pick and Pay Distribution Centre
03.2015 - 12.2021
Volunteer Child Care- Church
Presbytarian Church
01.2013 - 09.2023
Some College (No Degree) - Manual Handling
Empower Group
Some College (No Degree) - CPR, AED and First Aid
Alison
Bachelor of Arts - Health and Social Sciences (Applied Psychology)
University of South Africa
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