Noel Cowley
Drogheda,Louth
Summary
Final year accounting and finance student. Ambitious to transfer professional experience as a retail worker into the financial sector by utilizing customer service techniques, knowledge of cash operations, and literacy in financial technology learned on site from years of experience.
Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Bookseller
Waterstones
Drogheda , Louth
2022.12 - 2022.12
- Ability to deliver tailored recommendations of niche merchandise
- Fluency in stock reservation and ordering via Oracle software
- Mastery in advertising promotions and store membership
- Attentive to product organization and categorization; by genre, alphabetically, or by spreadsheet
Sales Assistant
Choice Stores
Drogheda , Louth
2019.06 - 2022.01
- Trained in the safe operation of a cardboard/plastic bailing machine
- Precisely educated in the delivery of excellent, nuanced, and targeted customer service
- Accustomed to a fast paced, rapidly changing work environment
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Received and processed product returns.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Worked energetically to maintain efficient operations during peak trading hours.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Email: m1@choicestores.ie
Legal Assistant
P. Donal Branigan
Drogheda , Louth
2018.03 - 2018.04
- Submitted forms and applications for ongoing cases, supporting case progression.
- Prepared comprehensive case evidence and witness reports.
- Employed expert organisational skills in handling large caseloads with tight deadlines.
- Upheld data quality standards with precise record-keeping.
- Managed client files with highest levels of confidentiality and discretion.
- Reviewed legal documentation and flagged errors for correction.
- Telephone: (041)9836289
- Email: donal@donalbranigan.ie
Education
Bachelor of Arts - Accounting and Finance
2020.08 -
GPA: 52.80
- Cost and Management accounting: 58%
- Financial Accounting: 40%
- Company Law: 57%
- Organisation Behaviour: 51%
- Business Law: 58%
- Technology and Information Management: 67%
- Managerial Economics: 48%
- Public Finance: 41%
- Research and Writing skills: 61%
- Technology and Information Management 2: 55%
- Continuing education in Accounting and Finance
Leaving Certificate -
2014.08 - 2020.06
- English: H3
- Mathematics: O3
- Physics: O1
- Technology: H3
- History: H3
- Irish: O4
- Politics and Society: H4
- Member of Mock trial team that qualified for the PAL mock trials competition 2018
Skills
- Excel, Word, Sage, Oracle and PowerPoint.
- High-street retail operations
- POS software knowledge
- Customer engagement techniques
- Stock replenishment
- Cash handling accuracy
- Merchandising
- Promotions
- Customer service
- Loss prevention standards
Interests
- Physical health and fitness
- Mental health and philosophy
- Literature and reading (E.g. "The unexpected joy of being sober", "Ionbha", "32 Words for field", "The Count of Monte Cristo", "On the Road", "Ulysses")
- Language: Learning Spanish & Retaining Irish
Languages
English
Native
Irish
Intermediate
Spanish
Elementary
Timeline
Bookseller - Waterstones
2022.12 - 2022.12
Dundalk Institute of Technology - Bachelor of Arts, Accounting and Finance
2020.08 -
Sales Assistant - Choice Stores
2019.06 - 2022.01
Legal Assistant - P. Donal Branigan
2018.03 - 2018.04
Ballymakenny College - Leaving Certificate,
2014.08 - 2020.06
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