Summary
Overview
Work History
Education
Skills
Emailaddress
References
Hobbies and Interests
Timeline
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Noah O'Neill

Skerries

Summary

I consider myself to be a self-starter who is adaptable to change. I am punctual and reliable for work, and am always interested and willing to learn new skills. I have excellent communication skills, and enjoy working in a fast paced environment. Previous experience in the sales and customer service industry has provided me with the ability to work efficiently and productively as part of a team.

Overview

4
4
years of professional experience

Work History

General Assistant Seasonal Contract

Walker Restaurants
Cornwall (UK), UK
05.2024 - Current
  • Prepared ingredients and made breakfast sandwiches and dishes.
  • Monitored customer satisfaction by building relationships, soliciting feedback and responding to questions.
  • Trained as a barista to make coffee in a fast-paced environment.
  • Implemented company standards to deliver high-quality work with exceptional customer service.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Informed customers about specials, upselling additional food and drink items.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Effectively multitasked within fast-paced environment.

Customer Service Assistant

C&T's Supermarket Skerries
Skerries
09.2023 - 05.2024
  • Welcomed customers with a friendly face, ready to offer assistance with all products stocked in the shop
  • Made certain the till counter was always manned, ensuring customer transactions were processed in a timely manner
  • Maintained general cleaning duties and kept the floor pristine
  • Worked in a busy environment with a strong focus on the team
  • Welcomed feedback from manager about ways to enhance customer experience.

Kitchen Porter/Customer Service Assistant

The Rock Bakery Skerries
Skerries
11.2022 - 09.2023
  • Performed cleaning duties, such as sweeping and mopping floors, washing dishes, taking out bins, checking and cleaning bathrooms
  • Participated in the preparation and completion of customer orders to the highest quality standards
  • Demonstrated a commitment to the highest customer service and satisfaction through knowledge and passion for locally sourced produce
  • Communicated effectively with kitchen staff and assisted where needed, with the preparation of food and beverages, to ensure continuity of service
  • Built strong customer relationships, to encourage repeat business.

Customer Service Assistant

Philip O'Neill Photography & Framing Services
Swords
06.2020 - 11.2022
  • Assisted with customer appointments and collections, both over the phone and in person
  • Worked successfully as part of a team, which helped increase productivity in the framing workshop
  • Successfully completed long shifts without affecting performance ability
  • Ensured that all expectations were met and exceeded, by actively checking up on customers and quickly correcting issues.

Education

Holmpatrick NS

Skerries Community College

Skills

  • Guest Relations
  • Food safety understanding
  • Sales Techniques
  • Serving expertise
  • Food Preparation
  • Customer-Centric Approach
  • Detail Oriented
  • Focused on customer satisfaction

Emailaddress

noahoneill21@gmail.com

References

References available on request.

Hobbies and Interests

  • Swimming
  • Biking
  • Socialising with family and friends
  • Meeting new people and exploring different parts of the world

Timeline

General Assistant Seasonal Contract

Walker Restaurants
05.2024 - Current

Customer Service Assistant

C&T's Supermarket Skerries
09.2023 - 05.2024

Kitchen Porter/Customer Service Assistant

The Rock Bakery Skerries
11.2022 - 09.2023

Customer Service Assistant

Philip O'Neill Photography & Framing Services
06.2020 - 11.2022

Holmpatrick NS

Skerries Community College
Noah O'Neill