Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Extra-Curricular Activities
Passions
Timeline
Generic

Noa Payet

Viroflay

Summary

Business student with hands-on experience in sales and customer service. Passionate about client relationship management (CRM) and leveraging technology to enhance customer satisfaction and loyalty. Skilled in understanding client needs, providing tailored solutions, and contributing to business growth. Highly motivated to develop expertise in sales outreach, lead generation, and CRM tools.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Sales Associate

Darty
05.2023 - 07.2023
  • Delivered personalized customer service by understanding needs and recommending suitable electronic products
  • Developed foundational CRM knowledge by tracking client preferences and ensuring effective follow-ups
  • Built trust and rapport with customers, contributing to repeat business and long-term satisfaction
  • Collaborated with team members to ensure seamless sales operations and a positive in-store experience

Crew Member

McDonald's
09.2022 - 12.2022
  • Delivered high-quality customer service and maintained fast, accurate order processing
  • Maintained inventory levels and adhered to strict hygiene standards

Education

Master-Level Program - Business Management

EMLV – Léonard De Vinci Business School
09.2023 - 06.2024

General Baccalaureate - History and Geopolitics, Economic and Social Sciences

Lycée Jacques Monod

Skills

Sales and CRM Tools Prospecting and Communication Technical and Analytical Skills

  • Salesforce
  • HubSpot CRM
  • Outreachio
  • ZoomInfo
  • Cold Emailing
  • Cold Calling
  • Negotiation
  • Microsoft Office Suite
  • Canva
  • Data Analytics

Accomplishments

  • Strengthened customer relationships and loyalty through personalized support and exceptional service during my role at Darty.
  • Applied CRM practices, such as maintaining records of customer interactions to optimize service delivery.
  • Recognized for excellent customer relationship skills and team collaboration during high-demand periods.

Extra-Curricular Activities

-Event Manager, AMMA (Association for Mixed Martial Arts), Paris, Île-de-France, Organized the French University Championship of Pancrase, ensuring smooth communication with participants and sponsors.


- Event Organizer, Maison DeVinci Durable, Raised €10,000 through local outreach and sponsorships for a sustainable fashion show. 


-High School Anti-Discrimination Group Leader, Lycée Jacques Monod, Led initiatives to foster inclusivity and collaboration among students.

Passions

  • Exploring CRM solutions like Salesforce and ZoomInfo to drive better customer interactions.
  • Enhancing client outreach strategies through data-driven insights.
  • Engaging with sustainable and innovative approaches to business development.

Timeline

Master-Level Program - Business Management

EMLV – Léonard De Vinci Business School
09.2023 - 06.2024

Sales Associate

Darty
05.2023 - 07.2023

Crew Member

McDonald's
09.2022 - 12.2022

General Baccalaureate - History and Geopolitics, Economic and Social Sciences

Lycée Jacques Monod
Noa Payet