BENEDICT ORJI
Supervisor
River House Charlotte's Quay, Co. Limerick,,LK
Summary
Passionate Administrator, polite, English-speaking newcomer, with more than 10 years experience in Hospitality, Agriculture, and Business. Looking for first Irish job. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
15
15
years of professional experience
Work History
ASSISTANT DIRECTOR
PERFECT VOGUE BOUTIQUE AND SALOON SELANGOR
11.2019 - Current
- Served customers and followed outlined steps of service.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated records and files to maintain document compliance.
- Assisted senior leadership in managing all aspects of operations.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures
- Managed over 50 customer calls per day.
- Increased sales by 50%
- Led teams of up to 50 personnel, supervising daily performance as well as training and improvement plans.
SUPERVISOR
FISH FARM ANIMORS ENTERPRISES UGHELLI, UGHELLI DELTA STATE
03.2014 - 10.2018
- In agriculture, horticulture and related operations and services, train staffs on how to feed fishes
- Clean tanks, nets; keep hygiene, to prevent disease.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Managed over 50 customer calls per day.
- Increased sales by 50%".
SUPERVISOR
STORE KEEPER CITY PARK, LUXURY HOTEL ENUGU, ENUGU STATE.
01.2012 - 12.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
- Achieved results by working with staff to meet established targets.
- Created and managed project plans, timelines and budgets.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
SUPERVISOR, CASHIER
CHICKEN REPUBLIC, FOOD CONCEPT LTD, ENUGU STATE.
10.2009 - 12.2011
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Managed over 50 customer calls per day.
- Increased sales by 50%
SUPERVISOR/STORE MANAGER, STORE KEEPER
RICH CREST GARDEN HOTEL ENUGU, ENUGU, AGBANI ENUGU
11.2009 - 12.2011
- Stock taking, and Stock Analysis
- Shift supervisor
- Monitor and Evaluate Staff Records.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Sorted and placed materials on racks and shelves according to predetermined sequences such as product code and size.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Arranged products on shelves and in cabinets to maximize space utilization by 100%
- Resolved 100% of purchase order variances by following up with vendors on overdue purchase orders
Education
BACHELOR OF SCIENCE - POLITICAL SCIENCE
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
NIGERIA 09.2012
NATIONAL DIPLOMA - PUBLIC ADMINISTRATION
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
NIGERIA 09.2005
Skills
- Good Communication 5/5
- Hard Working 5/5
- Complex Problem Solving 5/5
- Microsoft Access 3/5
- Interpersonal Skills 5/5
- Internet 5/5
- Ideation 5/5
- Golf, Football, Cooking , Jogging etc
- Team Meetings
- Safety Requirements
- Equipment Orientations
- Team Operations
- Training and Development
- Daily Production Reports
- Employee Relationships
- Managing Operations and Efficiency
- Customer Service Process Improvement
- General Housekeeping
- Performance Tracking and Evaluations
- Business Goals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Malaysia Driver's License
- Nigerian Driver's License
Accomplishments
- Supervised team of 50 staff members.
- Achieved 80% through effectively helping with Sales.
- Collaborated with team of 50 in the increase of Sales, Chicken Republic Food Concept And Entertainment.
- Resolved product issue through consumer testing.
Timeline
ASSISTANT DIRECTOR
PERFECT VOGUE BOUTIQUE AND SALOON SELANGOR
11.2019 - Current
SUPERVISOR
FISH FARM ANIMORS ENTERPRISES UGHELLI, UGHELLI DELTA STATE
03.2014 - 10.2018
SUPERVISOR
STORE KEEPER CITY PARK, LUXURY HOTEL ENUGU, ENUGU STATE.
01.2012 - 12.2013
SUPERVISOR/STORE MANAGER, STORE KEEPER
RICH CREST GARDEN HOTEL ENUGU, ENUGU, AGBANI ENUGU
11.2009 - 12.2011
SUPERVISOR, CASHIER
CHICKEN REPUBLIC, FOOD CONCEPT LTD, ENUGU STATE.
10.2009 - 12.2011
BACHELOR OF SCIENCE - POLITICAL SCIENCE
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
NATIONAL DIPLOMA - PUBLIC ADMINISTRATION
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
Languages
English
Advanced (C1)
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid sick leavePaid time offQuote
Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau
Interests
Success
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