Summary
Overview
Work history
Education
Skills
Timeline
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Nitin Mehra

Dublin,Ireland

Summary

Motivated and detail-oriented professional with a completed Higher Diploma in Business Management from Dublin Business School. I bring hands-on experience in administrative support, customer service, and data management, developed through roles at Secure Management Solutions, Circle K, and international BPOs such as WebHelp and Concentrix. Known for delivering high-quality service in fast-paced environments, I excel at supporting operations, assisting diverse populations, and maintaining accurate records. Fluent in English, I am passionate about creating positive customer experiences and continuously improving processes. I am now seeking new opportunities to apply my skills and grow in a dynamic business environment.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Administration Accommodation Operative

Secure Management Solutions
Dublin
05.2024 - 07.2025
  • Administrative Support: Provided comprehensive administrative support, managing records and documentation for residents and facilitating smooth operations.
  • Resident Assistance: Assisted refugees with accommodation inquiries, ensuring their needs were met and promoting a welcoming environment.
  • Data Management: Maintained accurate databases, tracking resident information and updates while ensuring confidentiality and compliance with regulations.

Deli Representative

Circle K
Dublin
09.2023 - 05.2024
  • Customer Service: Provided exceptional customer service by assisting customers with their deli orders and ensuring a positive shopping experience.
  • Food Preparation: Prepared and assembled deli products, ensuring compliance with food safety and hygiene standards.
  • Inventory Management: Assisted in maintaining inventory levels, restocking supplies, and minimizing waste through effective management practices.

Store Assistant

Gupta Stores limited
Sonipat
09.2022 - 09.2023
  • Customer Service: Provided friendly and efficient assistance to customers, ensuring a positive shopping experience.
  • Stock Management: Monitored inventory levels, restocked shelves, and ensured products were well-presented.
  • Merchandising: Organized and displayed products according to store standards and promotional guidelines.
  • Cleanliness & Safety: Maintained a clean and safe working environment, adhering to health and safety regulations.
  • Team Collaboration: Worked effectively with team members to meet store goals and maintain smooth operations.
  • Time Management: Handled multiple tasks during peak hours with strong time and priority management.
  • Product Knowledge: Gained in-depth understanding of products to assist customers with informed purchasing decisions.
  • Loss Prevention: Monitored suspicious activity and followed protocols to reduce stock loss and theft.

Customer Support Representative

Concentrix India Private
Gurgaon
10.2021 - 09.2022
  • Handled a high volume of customer requests while maintaining a high level of accuracy and attention to detail.
  • Received regular commendations from customers and achieved a customer satisfaction rating of 95%
  • Collaborated with cross-functional teams to resolve complex customer issues and ensure customer satisfaction.

Education

Higher National Diploma - business

Dublin Business School
Dublin
09.2023 - 09.2024

Skills

  • Hot foods handling
  • Price tagging
  • Responsiveness
  • Food enthusiasm
  • Cash handling precision
  • Packaging and wrapping proficiency
  • Food preparation

Timeline

Administration Accommodation Operative

Secure Management Solutions
05.2024 - 07.2025

Higher National Diploma - business

Dublin Business School
09.2023 - 09.2024

Deli Representative

Circle K
09.2023 - 05.2024

Store Assistant

Gupta Stores limited
09.2022 - 09.2023

Customer Support Representative

Concentrix India Private
10.2021 - 09.2022

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