Nisha Coughlan
Cork,Ireland
Summary
A dedicated professional with expertise in visual merchandising and digital order processing, adept at handling difficult customers and ensuring compliance with alcohol licensing laws. Demonstrates strong multitasking aptitude and professional communication skills, excelling in payment processing and bagging products safely. Committed to delivering exceptional service under pressure, with a keen understanding of barcoding knowledge and a goal to enhance operational efficiency in retail environments.
Overview
2
2
years of professional experience
Work history
Till assistant
Centra Riverstick
Cork, Ireland
08.2024 - Current
- Processed returns and exchanges according to company policies smoothly.
- Streamlined checkout process by efficiently packing purchased goods.
- Worked collaboratively with team members, fostering a positive working environment.
- Handled large volumes of cash accurately, minimizing discrepancies in daily tally.
- Kept track of till receipts, aiding in accurate end-of-day cash counts.
- Handled cash transactions with accuracy to ensure correct change was given.
Waitress assistant
Five Mile Bridge Bar and Restaurant
Cork, Ireland
10.2023 - 12.2024
- Enhanced customer service by promptly taking orders and delivering food.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Streamlined order placements with clear communication to kitchen staff.
- Alleviated workload of wait staff through diligent assistance.
- Followed health regulations whilst handling food, promoting safe practices.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Facilitated smooth operations by setting up tables and booths.
Tills Assistant
Centra, Kinsale
Cork, Ireland
01.2024 - 07.2024
- Ensured secure handling of cash, reducing risk of theft or misplacement.
- Balanced cash drawer at shift end, confirming transaction accuracy throughout the day.
- Dealt with customer queries and complaints to provide satisfactory solutions.
- Managed queues effectively, reducing customer wait times at checkouts.
- Completed sales transactions quickly, maintaining high level of efficiency during busy periods.
- Worked collaboratively with team members, fostering a positive working environment.
Education
Certificate of Higher Education - Airlines Studies, Travel and Tourism with Business
Morrisons Island Campus
Cork, County CorkSkills
- Visual merchandising understanding
- Bagging products safely
- Multitasking aptitude
- Barcoding knowledge
- Digital order processing
- Work under pressure
- Handling difficult customers
- Payment Processing
- Professional communication
- Alcohol licensing laws and compliance
Affiliations
- Listening to a lot of Music
- Cooking
- Cleaning and Organising Rooms
- Cycling
- Swimming
- Going to the Gym
Accomplishments
Awarded for swimming in Leisure World by passing all levels
Scouting In Douglas 2013-2020
Languages
French
Elementary
References
References available upon request.
Timeline
Till assistant
Centra Riverstick
08.2024 - Current
Tills Assistant
Centra, Kinsale
01.2024 - 07.2024
Waitress assistant
Five Mile Bridge Bar and Restaurant
10.2023 - 12.2024
Certificate of Higher Education - Airlines Studies, Travel and Tourism with Business
Morrisons Island Campus
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