NIREEKSHA PRABHAKAR
DUBLIN
Summary
Proactive and outgoing individual with keen desire to gain work experience and learn from supply chain and logistics teams. Offers excellent organizational and time management skills to complete tasks within deadlines. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Works effectively with cross-functional teams in ensuring operational and service excellence. Quick learner, confident at working in fast-paced environments.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Executive
Timken India Limited
Bangalore
07.2022 - 09.2023
- Worked as an order management executive, where I closely interacted with Sales, Logistics/ Warehouse, Accounts, Demand and supply planners ensuring timely delivery of materials as per the customer schedule
- Worked with finance, accounts team and customer ensuring payments are made as per incoterms.
- Analyzed monthly and annual market trends in collaboration with sales, marketing and customers along with process implementation such as ROE (Rules of Engagement) and EDI (Electronic Data Interchange)
- Exceeded targets by delivering comprehensive and consistent service by working along with 3PL company DB SCHENKER
- Improved company processes by analyzing customer feedback and service trends.
- Provided professional and helpful support to new and existing customers.
- Responded to and summarized customer complaints and feedback.
- Recorded and processed customer data accurately.
- Participated in meetings to discuss goals and sales target.
- Adhered strictly to policies and procedures for continued company compliance.
Graduate Engineering Trainee
Maini Precision Products Limited
Bangalore
09.2021 - 07.2022
- Worked in Fixture and Tooling department, was well versed in fixture design and tool layout mapping also worked on material procurement and projects concerning OTD and OEE improvements
- Produced 2D and 3D CAD drawings and bill of materials.
- Worked on machining fixture, milling fixture and honing fixture designs as well as on turning, milling and chamfer tool designs, with an aim of reducing setting time and cycle time.
- Delivered repairs and analysis to optimize system performance.
- Executed reliability prediction analysis and failure mode and effects analysis.
- Diagnosed product faults with Plan-Do-Check-Act methodology.
- Delivered planned preventative maintenance to minimise production downtime.
- Assisted with compilation of as-built drawings.
- Read and interpreted schematic drawings and project specifications.
Mechanical Design Intern
Cureous Labs Private Limited
Bangalore
12.2020 - 01.2021
- Worked on design and development of a rotary valve for regulating flow in a pneumatic system
- Participated in material testing and material procurement activities which were required for its development.
Education
Master of Science (MS) - Logistics and Supply Chain Management
Technological University Dublin
Dublin 09.2023 -
Bachelor of Engineering (BE) - Mechanical Engineering
CMR Institute of Technology
Bangalore 08.2017 - 07.2021
Skills
- SAP (ERP)
- AutoCAD
- SOLIDWORKS
- Microsoft Word
- Microsoft Excel database management
- Shipment tracking
- Sales support
- Customer services
Accomplishments
- Was elected as the Joint Secretary of Rotaract club of CMRIT, for the year 2019-2020
- Was a part of organizing committee for college cultural fests.
- Played basketball for my school team at inter-school level
- Have been awarded for acrylic and watercolor paintings, since school days
- Participated in music events at school and college
Languages
English
Fluent
Timeline
Master of Science (MS) - Logistics and Supply Chain Management
Technological University Dublin
09.2023 -
Customer Service Executive
Timken India Limited
07.2022 - 09.2023
Graduate Engineering Trainee
Maini Precision Products Limited
09.2021 - 07.2022
Mechanical Design Intern
Cureous Labs Private Limited
12.2020 - 01.2021
Bachelor of Engineering (BE) - Mechanical Engineering
CMR Institute of Technology
08.2017 - 07.2021
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