Nipurna Agrawal
Dublin
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Store Associate
Apache
Cork
02.2024 - 10.2024
- Ensured store inventory remained up-to-date by organizing and refilling products.
- Upheld tidiness and orderly appearance of store premises.
- Resolved customer issues with professional conduct.
- Delivered outstanding customer service in person and over the phone.
- Packed and processed deliveries, and take-away orders, efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Till Operator
Centra
Cork
02.2023 - 11.2023
- Assisted customers with product selection decisions based on their needs.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted money at beginning and end of shifts to track daily deposits into bank accounts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Master of Science - Business Intelligence And Administration
University College Cork
Cork, Ireland09-2023
Bachelor of Science - Electrical, Electronics And Communications Engineering
Rajiv Gandhi Technological University
Madhya Pradesh, India06-2015
Skills
- Retail Display Management
- Efficient Return Processing
- Sales target achievement
- Effective Listening Skills
- Cash register operation
- POS systems
- Inventory control
- Conflict resolution
References
References available upon request.
Timeline
Store Associate
Apache
02.2024 - 10.2024
Till Operator
Centra
02.2023 - 11.2023
Master of Science - Business Intelligence And Administration
University College Cork
Bachelor of Science - Electrical, Electronics And Communications Engineering
Rajiv Gandhi Technological University
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