Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Nina Magliocco

Bangor

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

i have driven the restaurants to winning numerous awards, most recently the very prestigious Irish restauarant awards for best casual dining and best newcomer.

I am fully trained in HACCP LEVEL 1,2&3.

Overview

14
14
years of professional experience

Work History

General Manager

Jolly Boys Pizza & Grill
Ballymahon , Co. Longford
08.2019 - Current
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Managed daily cash operations and maintained accurate records of all transactions.
  • Processed payroll checks, vendor invoices, customer refunds, and other payments as required.

Restaurant Owner

La cucina Di Angelos
Athlone, Ireland
01.2010 - 01.2020
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
  • Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Ensured compliance with health codes, safety regulations, and other applicable laws.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
  • Created promotions and special events to attract customers and boost sales.
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached staff on strategies to enhance performance and improve customer relations.

Education

diploma - Buisness And Tourisim

Athlone Technology Institute
Athlone
09-2010

Skills

  • Financial Administration
  • Sales
  • Branding
  • Expense Control
  • P&L Management
  • Account Management
  • Business Development
  • Advertising and marketing
  • Schedule Management
  • Quality Management
  • Customer Relationship Management
  • Contract Negotiations
  • Staff Supervision
  • Team training and development
  • Leadership and team building
  • Inventory Control
  • Product costing
  • Cost analysis and savings
  • Training and coaching

Affiliations

  • I am a foodie, constantantly trying new places to keep up to date. I have worked in the kitchen and FOH many times
  • i love to read
  • i love walking and anything outdoors

Languages

English
First Language

Accomplishments

  • we have won many restaurant awards in any restaurant i have worked in

Timeline

General Manager

Jolly Boys Pizza & Grill
08.2019 - Current

Restaurant Owner

La cucina Di Angelos
01.2010 - 01.2020

diploma - Buisness And Tourisim

Athlone Technology Institute

Similar Profiles

CREATE PROFILE
Nina Magliocco