Nikolina Gajger
Waterford,Waterford
Summary
Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
13
13
years of professional experience
Work History
Team leader supervisor
ABM Ireland
UHW Waterford, Ireland
04.2022 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Supported new hires through onboarding process for speedy and successful training.
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Fostered positive employee relationships through communication, training and coaching.
- Led and managed administrative staff to maintain smooth daily operations.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Cleaning operative
ABM Ireland
UHW Waterford, Ireland
10.2020 - 04.2022
- Worked efficiently to perform day-to-day cleaning and maintenance within allotted timeframes.
- Ensured working areas were maintained to spotlessly clean and tidy standards.
- Correctly used colour-coded equipment.
- Worked strictly within company health and safety guidelines, delivering full regulatory compliance.
- Followed health and safety standards governing correct use of chemicals.
Production operative
Pliva Croatia
Zagerb , Croatia
02.2011 - 09.2014
- Accurately labelled and packaged items.
- Kept workspaces clean and organised with regular attention.
- Independently operated production line equipment.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Operated machinery and equipment and conducted adjustments to meet safety measures.
- Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Understood assembly instructions for range of products.
- Used cleaning chemicals safely to sanitise work spaces.
- Met personal and team production goals consistently to fulfil established quotas.
Education
Certificate of Higher Education - Textile Tehnology
Techical school
Zagerb, CroatiaSkills
- Maintenance and repair
- Workflow optimisation
- Equipment operation
- Assembly and production
- Operation Monitoring
- Customer Service
- Risk Assessments
- Safety compliance
- Health and Safety Compliance
- Attention to Detail
- Quality Assurance
- Operations management
- Client support
- Staff assessments
- Excel expertise
- Office 365
Languages
English
Advanced
A1
Croatian
Master or proficient
C2
Timeline
Team leader supervisor
ABM Ireland
04.2022 - Current
Cleaning operative
ABM Ireland
10.2020 - 04.2022
Production operative
Pliva Croatia
02.2011 - 09.2014
Certificate of Higher Education - Textile Tehnology
Techical school
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
EMMANUEL TIMOTHYEMMANUEL TIMOTHY
Customer Advisor at Field Management Ireland (Electric Ireland)Customer Advisor at Field Management Ireland (Electric Ireland)
Suraj DevaramSuraj Devaram
Business Acquisition Executive at Field Management Ireland (Electric Ireland)Business Acquisition Executive at Field Management Ireland (Electric Ireland)
Clare HanleyClare Hanley
Associate Tax Accountant at Azets Ireland (previously Baker Tilly Ireland)Associate Tax Accountant at Azets Ireland (previously Baker Tilly Ireland)