Nikiwe Dorothy Mdziniso
Bray
Summary
Dynamic and dedicated professional with a friendly, positive attitude and strong customer service skills, honed at Shoprite. Proven ability to enhance sales through effective teamwork and problem-solving. Successfully trained staff at Calabash, improving operational efficiency and maintaining high cleanliness standards. Adaptable and quick to learn, ready to contribute to new challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Donation Collection
Bray Lions Club
10.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Retail Worker
Irish Deaf Society
08.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Tidying
Bray Tidy Towns
08.2024 - 11.2024
- Tend to the general and basic needs of children aged 18 months,5 years and 7 years.
- Spend 10+ hours daily with the children and maintain a daily routine that allows to feel secure in a stable environment.
- Meet the children, s social, emotional, and physical needs by creating a safe ,nurturing, stimulating, and clean play setting at all times
House Keeping
Calabash
08.2022 - 04.2024
- Collaborated with housekeeping staff to efficiently address guest concerns regarding room cleanliness or maintenance.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Improved overall cleanliness and efficiency by implementing new housekeeping protocols and procedures.
- Managed scheduling, task assignments, and performance evaluations for a team of housekeeping staff members.
Childcare Provider
Ezulwini Creache
02.2021 - 05.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
Shoprite
03.2016 - 06.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Dlangeni Highschool
Swaziland Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Patience
- Strong communication
Certification
Manual Handling
Children First HSEland
AMRIC Hand Hygiene HSEland
Putting on and taking off PEE in community health care settings HSEland
Putting on and taking off PPE in acute healthcare settings HSEland
Timeline
Donation Collection
Bray Lions Club
10.2024 - 12.2024
Retail Worker
Irish Deaf Society
08.2024 - 11.2024
Tidying
Bray Tidy Towns
08.2024 - 11.2024
House Keeping
Calabash
08.2022 - 04.2024
Childcare Provider
Ezulwini Creache
02.2021 - 05.2022
Sales Assistant
Shoprite
03.2016 - 06.2020
Dlangeni Highschool
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