Nicole Sterba
Summary
I offer 3+ years of experience in administrative roles as well as 5+ years with a variety of computer software. I provide writing, editing, and audio transcription expertise. I am adept in developing original content based on the needs of a client and committed to writing with integrity and dedication to craft.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerical Officer
Health Service Executive
08.2023 - Current
- Doubles clinic preparation time by providing audio transcription expertise, as well as front-office management and liaison for multidisciplinary teams across four clinics
- Updates and maintains an extensive database of patient records, resulting in improved customer service
Writing Centre Tutor
University of Galway
12.2022 - 06.2023
- Mentored and tutored students in a variety of academic topics, resulting in improved grades and test scores
- Assessed student learning styles and adapted instruction accordingly to maximize student understanding
Editor
The Linfield Review
08.2020 - 08.2021
- Managed a team of 30 editors and writers, providing guidance and feedback to ensure deadlines were met and content met quality standards
- Developed and implemented an editorial style guide to ensure consistency across all content
Assistant Event Coordinator
See Ya Later Foundation
05.2020 - 04.2021
- Managed event registration and attendance tracking, resulting in accurate data collection and reporting
- Coordinated with cross-functional teams within the non-profit organization to ensure smooth event operations and execution
Education
Master of Arts - English Literature
University of Galway
Bachelor of Science - Anthropology, Creative Writing
Linfield University
Skills
- Administration
- Audio Transcription
- Document Control
- Content Creation
- Data Entry
- Google Drive
- Interpersonal Skills
- Microsoft Office
- SEO knowledge
- Social Media expertise
Volunteer Experience
- 09/2023 - Present, Support Line Volunteer, Aware
- 06/2023 - Present, Event Coordinator, Black Crow Comedy Club
- 09/2018 - 06/2021, Build Volunteer, Habitat for Humanity
Certification
- Children First Safety, Health Service Executive
- Safeguarding Vulnerable Adults, Health Service Executive
- Social and Behavioral Research Ethics, CITI
Timeline
Clerical Officer
Health Service Executive
08.2023 - Current
Writing Centre Tutor
University of Galway
12.2022 - 06.2023
Editor
The Linfield Review
08.2020 - 08.2021
Assistant Event Coordinator
See Ya Later Foundation
05.2020 - 04.2021
Master of Arts - English Literature
University of Galway
Bachelor of Science - Anthropology, Creative Writing
Linfield University