Nicole O'Gorman
Athlone
Summary
Results-driven Business Development Partner with 5+ years of experience in sales and business development, consistently exceeding sales targets and cultivating key accounts. At L'Oréal, I've leveraged a deep industry knowledge to drive significant growth, achieving a 34% YOY increase in L'Oréal Professionnel sales and a 50% YOY increase in Kérastase sales, while expanding the account base by 33%. My customer-centric approach, combined with strong analytical and financial acumen, makes me an ideal candidate for this role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
L'Oreal Professionel & Kerastase Business Partner
L'Oreal Ireland
Midlands, Ireland
03.2020 - Current
- Account Management: Successfully established and manage the midlands portfolio of L'Oréal Professionnel & Kérastase accounts, exceeding revenue targets by over 20%, exceeding account base growth by 33% by identifying opportunity and expanding market share through strategic planning, education and relationship building.
- Growth Business Plan Development & Execution: Develop and implement data-driven GBPs, incorporating commercial agreements, marketing initiatives, education programs, and merchandising strategies, driving growth of 34% YOY in L'Oréal Professionnel and 50% on Kérastase YOY.
- Financial Performance Management: Successfully manage budgets, accurately forecast sales, negotiate retro agreements, and track ROI to optimize financial performance for each account.
- Cross-Functional Collaboration: Partner effectively with activation teams, education, and sister brand regional commercial teams to ensure seamless execution of GBPs and achieve shared organizational goals.
- Customer Relationship Management: Cultivate strong, long-term relationships with key clients, acting as their trusted adviser and consistently exceeding customer expectations.
- Market Analysis & Trend Identification: Proactively identify market trends and consumer insights to inform sales strategies and capitalize on growth opportunities.
Redken, Pureology & L'Oréal Pro Territory Manager
L'Oréal Ireland
Midlands & West, Ireland
09.2019 - 03.2020
- Expanded sales across Redken, Pureology, and L'Oréal Professional brands, consistently exceeding targets and contributing to regional sales growth through effective forecasting, market analysis, and problem-solving.
Keune Hair Cosmetics Commercial Educator
Capital Hair & Beauty
Ireland, Ireland
02.2019 - 09.2019
- Partnered with sales teams to support product promotion and drive sales and In Salon Market Share growth within assigned accounts by identifying gaps and developing and delivering comprehensive training programs for salon professionals on Keune Hair Cosmetics products.
Matrix Guest Artist & Educator
L'Oreal UKI
UKI, UKI
06.2013 - 02.2019
- Honed strong presentation and communication skills by delivering engaging product demonstrations and training sessions to diverse audiences, while also cultivating relationships with salon professionals and key influencers and gaining valuable market insights.
Hair Salon Manager & Spa Co-Ordinator
Revas Spa & Hair Gallery
Adare, Limerick
05.2001 - 02.2019
- Team Leadership & Management: Supervised and managed a team of 40 staff members, overseeing scheduling, training, and performance management to ensure smooth salon operations and high-quality service delivery.
- Financial Management: Led salon operations, developing expertise in financial management, including P&L oversight, budget control, and accurate sales forecasting leading to YOY growth consistently reaching or exceeding 10%.
- Industry Knowledge: Gained in-depth knowledge of salon business operations, enabling the building of strong client relationships based on trust and understanding.
- Operational Efficiency & Process Improvement: Implemented operational processes and systems to optimize salon efficiency, enhance customer satisfaction, and streamline daily operations.
- Client Relationship Management : Provided excellent customer service and built positive relationships with clients using the L'Oréal Salon Emotion ethos to ensure satisfaction and retention.
Education
FETAC Level 6 - Train The Trainer
Limerick College of Further Education
Ireland 09.2013 -
Bachelor of Business Studies - Business Studies
University of Limerick
Limerick 09.2003 - 06.2007
Leaving Certificate - Leaving Certificate
Scoil Mhuire & Ide
Limerick06.2007
Skills
- Sales & Account Management
- Growth Business Plan Development & Execution
- P&L Management
- Sales Forecasting
- Customer Relationship Management
- Financial Planning & Analysis
- Strategic Planning & Execution
- Market Analysis & Trend Identification
- Cross-Functional Collaboration
- Communication & Presentation
- Training Content Development
- Negotiation Skills
- Salon Business Management
Certification
- Full Drivers Licence
- Business Development
- Sales Forecasting
- FETAC Level 6 Train The Trainer
- GDPR & Data Protection
- Effective Business Writing
- Microsoft Excel
- Negotiation Skills
Languages
Irish
Upper intermediate
Accomplishments
- Top Sales Performer (Metal Detox Category, UKI) | L'Oréal | 2022: Recognized as the top sales performer across the UK and Ireland for the Metal Detox category, exceeding targets by 54% and significantly growing market share.
- Increased Regional Revenue | L'Oréal | 2020-Present: Consistently increased regional revenue by 50% annually through targeted business development initiatives, strategic account management, and successful negotiation of key contracts.
- New Premium Account Acquisition | L'Oréal | 2020-Present: Successfully acquired 10+ new premium accounts, exceeding targets by 33% and establishing strong barriers to entry for competitors.
- Nominated Newcomer of the Year | L'Oréal Professionnel | 2020: Nominated for Newcomer of the Year, recognizing significant contributions to sales growth and client satisfaction.
Affiliations
- Following Industry Trends & Innovation
- Industry Competitive Analysis
- Digital Marketing & Social Media
- Sustainability & Ethical Beauty
- Networking & Industry Events
- Personal Development & Leadership
Timeline
L'Oreal Professionel & Kerastase Business Partner
L'Oreal Ireland
03.2020 - Current
Redken, Pureology & L'Oréal Pro Territory Manager
L'Oréal Ireland
09.2019 - 03.2020
Keune Hair Cosmetics Commercial Educator
Capital Hair & Beauty
02.2019 - 09.2019
FETAC Level 6 - Train The Trainer
Limerick College of Further Education
09.2013 -
Matrix Guest Artist & Educator
L'Oreal UKI
06.2013 - 02.2019
Bachelor of Business Studies - Business Studies
University of Limerick
09.2003 - 06.2007
Hair Salon Manager & Spa Co-Ordinator
Revas Spa & Hair Gallery
05.2001 - 02.2019
- Full Drivers Licence
- Business Development
- Sales Forecasting
- FETAC Level 6 Train The Trainer
- GDPR & Data Protection
- Effective Business Writing
- Microsoft Excel
- Negotiation Skills
Leaving Certificate - Leaving Certificate
Scoil Mhuire & Ide
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