Nicole Arletos
Kinsale
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Barista/ Waitress
Blue Haven Collection
Kinsale
08.2023 - 01.2024
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Waitress
Kinsale Hotel & Spa
Kinsale
01.2023 - 07.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- I was also a waitress for weddings in Kinsale Hotel & Spa.
Education
High School Diploma -
Kinsale Community School
Kinsale, Ireland05-2022
Skills
- Coffee Grinding
- Exceptional Customer Service
- Speedy And Efficient
- Cash Register Operation
- Coffee Brewing
- Menu And Product Recommendations
- Food Service
- Front Counter Maintenance
- Opening And Closing Duties
- Adaptive And Creative
- Barista Training
- Workstation Sanitation
- Team Player
- Friendly And Outgoing
- Cash Handling
Languages
English
First Language
Polish
Proficient (C2)
C2
Timeline
Barista/ Waitress
Blue Haven Collection
08.2023 - 01.2024
Waitress
Kinsale Hotel & Spa
01.2023 - 07.2023
High School Diploma -
Kinsale Community School
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