Nicolas Morales
San Jose,CA
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
1
1
year of professional experience
Work History
Associate
HomeGoods
1036 E Brokaw Rd, San Jose, CA 95131
02.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Assistant Basketball Coach
Community Volunteer Work
330 Branham Ln E, San Jose, CA 95111
04.2024 - 06.2024
- Led practice sessions with players practicing drills, honing techniques, and scrimmaging to put practiced skills into play.
- Developed strong relationships with athletes and their families, fostering a supportive environment both on and off the court.
- Maintained accurate records of player statistics, aiding in strategic decision-making during game planning sessions.
- Managed equipment inventory, securing necessary items for optimal practice sessions and game day preparations.
Education
High School Diploma -
Oak Grove High School
San Jose, California05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate
HomeGoods
02.2025 - Current
Assistant Basketball Coach
Community Volunteer Work
04.2024 - 06.2024
High School Diploma -
Oak Grove High School