Ability to manage 50 people and more, ability to manage teams, understanding and organizing the work environment and working under stress.
Overview
10
10
years of professional experience
Work history
Warehouse operator
AMAZON FCO1
Passo Corese, RI
05.2020 - Current
Operator in AFE (pack, rebin, induct)
Operational training for the Ship department
Specialist referent for Vendor Return, management of the work plan, after interfacing with flow lead,shift planning, and responsible for AAS safety
Completed and submitted appropriate paperwork in timely manner.
Process Guide in AFE(PG),improve safety and standard work,coached 40/50 aas per shift on key injury-prevention techinques(30% more than other Process Guide),then safety incidents per month within the AFE/V-RET department fell from 3 to 1 incident.
Bar manager
La Brasa
Spain, IB
05.2017 - 11.2019
Efficient management of the dining room brigade and organization of service shifts and weekly rest periods.
Coordination of restaurant staff and staff in charge of setting up and serving tables.
Analysis of costs and market trends for the creation of effective and impactful drink lists and menus.Bar management, that is, enforcing the rules on safety and standard working methods, 20 workers for each shift, I managed the organization based on reservations, following and analyzing data from previous seasons, the cocktail line was prepared, with monthly renewal of the typology, thanks to my management the turnover improved by 20% of the seasonal takings
Bartender
Caffè PEDROCCHI
Padova, Pd
01.2015 - 12.2018
Management and supervision of the dining room service and coordination with kitchen workloads
Resolving any customer complaints in a professional and courteous manner
Role of Bar-Tender, paying attention to customer preferences, winter and summer cocktails, dinner and after dinner, based on the work, organization of the staffing and together with the bar back the refill of the refrigerators, to always have the top products and at the necessary temperature to offer a service being the best on the market, with obsession for the product served and therefore for the consumer customer, thanks to my techniques of inventing new drinks and simplifying the work process, the turnover has increased by 40% and consequently also the influx of customers
Education
Diploma : Sala e Bar Professionale Padova -
Skills
Invent and Simplify
Logistics skills
Teamwork attitude
Use of main IT tools (Office, Excel)
Safety training
Customer Obsession
Additional Information
Capacità di lavoro sotto stress
Pianificazione del flusso di lavoro
Creazione e compilazione job-board
Grandi capacità di esecuzione e destrezza con le tools
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)