Nicola Fagan
Dublin
Summary
Driven Clinical Sales Specialist with a background in promoting and selling healthcare products. Proven track record of building strong relationships with physicians, nurses, and other medical professionals to influence product preference and purchase decisions. Strengths include negotiation, problem-solving, and communication skills along with a deep understanding of clinical sales processes. Significant contributions made in previous roles by successfully increasing product adoption rates through strategic sales initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Sales Specialist
Fleetwood Healthcare
08.2022 - Current
- Provided support and training on products purchased within my territory hospitals in both Leinster and Munster regions.
- Enhanced knowledge and proficiency through comprehensive training in DusselDorf on MicroTech products
- Prepared presentations on clinical products for physicians and other medical professionals.
- Investigated customer complaints related to service issues or product defects promptly.
- Updated internal supervisor of performance with status reports showing actions, closings and follow-up communication with customers.
- Developed strategies for increasing customer loyalty towards company's products.
- Conducted product demonstrations and presentations to healthcare professionals.
Agency Nursing Anaesthetic/Recovery/Emergency Department
11.2020 - 08.2022
- Engaged in a full-time position at an Aesthetic Clinic (Laser and Skin Clinic) commencing September 2020 while maintaining involvement as an Anaesthetics and Recovery Nurse in Theatre.
- Rejoined the theatre/emergency department team on a full-time basis during the pandemic, managing critically ill patients (Covid/non-Covid) in various emergency situations. Leveraged anaesthetic expertise to support airway resuscitation efforts and sustain reliable IV access for patient care.
- Was employed as agency staff in Anaesthetics and PACU at St Vincent’s Private Hospital.
Aesthetic Nurse
Laser and Skin Clinic Dublin
Dublin, Ireland
05.2020 - 07.2021
- Conduct in-depth skin consultations and analysis, while creating customized skin care regimens and packages for clients.
- Provided pre-treatment consultation and post-treatment care instructions to patients.
- Applied chemical peels to improve skin tone, texture and reduce wrinkles.
- Utilized advanced techniques such as microneedling and platelet rich plasma therapy.
- Educated patients on proper skincare techniques that will enhance their overall appearance.
- Provided patient education regarding potential risks associated with certain treatments.
Staff Nurse Anaesthetics
04.2020 - 09.2020
- Returned home from Melbourne at the end of March 2020 in response to Ireland's covid-19 crisis
- Accepted a position at the Beacon as an anesthetic nurse.
Agency nursing Melbourne
09.2019 - 03.2020
- Relocated to Australia after two years working in the Mater Private Hospital to broaden international experience
- Worked in major hospitals, both private and public, gaining valuable experience brought back to Ireland.
Staff Nurse
11.2017 - 06.2019
- Fortunate to join the Mater Private Dublin Graduate Scheme
- Implemented a rotational program and gained experience in providing care for surgical pre and post-operative patients on a 32 bedded unit.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Maintained a clean work environment by following proper sanitation guidelines.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
Nursing Internship
01.2017 - 09.2017
- Gogarty (January to March 2017 - 9 weeks, 315hours) A 31 bedded surgical ward specialising in gastrointestinal & pancreatic diseases
- Franks ward (March - May 2017 - 9 weeks, 280 hours) A 33bedded, surgical ward specialising in orthopaedic surgeries and acetabulum fractures
- Crampton ward (May to July 2017 - 9 weeks, 245 hours) Medical ward and care of the elderly
- Webb ward(July to September 2017 - 9weeks, 280 hours) A 31 bed medical ward, specializing in haemotology, oncology medicine and palliative end of life care.
Education
Certificate - Advanced EUS-ERCP Training
Micro Tech
Dusseldorf 04-2024
Certificate - Teaching English As A Second Language
TEFL Online
TEFL.org.uk10-2018
Bachelor of Science (Honours) in Nursing -
Trinity College
DublinDiploma - Aesthetics
ATAI Aesthetic Clinic Swords
SwordsSkills
- Competent Clinical/Procedural Skills
- NMBI and NMC registered
- Self Motivation
- Sales Presentations
- Business Development
- Territory Management
- Relationship Building
- Teamwork and Collaboration
- Organizational Skills
- Product and Service Sales
Certification
- ACLS, 2018, Advanced Cardiac Life Support Provider, ability to direct or participate in the management of cardiopulmonary arrest or cardiovascular emergencies.
- Alert Course, 2018, Recognition and treatment of the deteriorating patient and the management of care for patients who have impending or established critical illness.
- TEFL, 2019, Completed a TEFL (Teach English as a Foreign Language) course in 2019.
Registration history
- Ireland, Nursing & Midwifery Board of Ireland, 18/20 Carysfort Ave, Blackrock, Co. Dublin, (003531) 6938500, 141547
- Australia, AHPRA, GPO 9958, Melbourne, VIC, 3001, 1300 419 495
References
- Siobhan Buckley, CNM 3, St Vincent's Private Hospital Dublin, (003531) 414 4045
- Louise Creighan, Theatre Department Clinical Nurse Manager 3 (CNM3), Mater Public Hospital Dublin, lcreighan@mater.ie
- Gill Carty, Assistant Director of Nursing, St Vincent Hospital
- SavSeerattan Gillick, Clinical Nurse Manager 1, Anaesthetic Department, Mater Private Dublin, gillick@materprivate.ie
- Mirjana Rakic, Clinical Nurse Manager, Epworth Freemason Theatre Dept, Melbourne Australia, Mirjana.rakic@epworth.org.au
- Emma Murtagh, Clinical Nurse Manager 2, Mater Private Dublin Theatre Department, emurtagh@materprivate.ie
- Teresa McLaughlin, Senior Nurse Manager, Mullingar Regional Hospital, teresa.mcloughlin@hse.ie
- Miriam McKenna, Clinical Skills Coordinator, School of Nursing and Midwifery, University of Dublin, Trinity College, mckennmi@tcd.ie
- Joanne Mitten, Human Resources and Quality Assurance Manager, ATC Language School, humanresources@atcireland.ie
- Liz Maguire, CNM2, Mater Private Heart and Vascular Centre, Imaguire@materprivate.ie
Timeline
Clinical Sales Specialist
Fleetwood Healthcare
08.2022 - Current
Agency Nursing Anaesthetic/Recovery/Emergency Department
11.2020 - 08.2022
Aesthetic Nurse
Laser and Skin Clinic Dublin
05.2020 - 07.2021
Staff Nurse Anaesthetics
04.2020 - 09.2020
Agency nursing Melbourne
09.2019 - 03.2020
Staff Nurse
11.2017 - 06.2019
Nursing Internship
01.2017 - 09.2017
Certificate - Advanced EUS-ERCP Training
Micro Tech
Certificate - Teaching English As A Second Language
TEFL Online
Bachelor of Science (Honours) in Nursing -
Trinity College
Diploma - Aesthetics
ATAI Aesthetic Clinic Swords