Nicola Boardman
Chichester,United Kingdom
Summary
Highly skilled professional with strong interpersonal skills, adept at building and maintaining positive relationships with colleagues, staff, and guests. Demonstrates exceptional time management abilities, effectively prioritising tasks and meeting deadlines. Highly organised with a keen eye for detail, ensuring health and safety standards are met while managing orders and deliveries efficiently. Excellent verbal and written communication skills enable clear instructions to be given. Experienced in teamwork as well as working independently. Adaptable to changing priorities and thrives in fast-paced environments. Proficient in problem-solving, identifying issues, and implementing effective solutions.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
Work History
Kitchen manager
West Sussex County Council
Chichester, England
06.2010 - Current
- Improved kitchen efficiency by implementing new organisational strategies.
- Conducted regular inventory checks for more accurate stock control.
- Developed a superb rapport with staff to encourage better teamwork and productivity.
- Introduced energy-saving practices in the kitchen, contributing towards sustainability goals.
- Maintained cleanliness of kitchen area, meeting health and safety regulations consistently.
- Delegated tasks wisely amongst staff members; created balance and harmony in the workplace.
- Identified necessary equipment repairs before breakdowns could disrupt service.
- Ensured food safety standards were met, preventing possible foodborne illnesses.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
Catering assistant
WSCC
Chichester, England
01.2006 - 06.2010
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Assisted in training new staff members, fostering a supportive work environment.
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Provided excellent customer service, ensuring guest satisfaction.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
I also worked here March 2001 - May 2003
Shift manager
Burger King
Littlehampton
01.2004 - 12.2005
Ran the restaurant assisting the Restaurant managers
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Trained staff on product knowledge, resulted in better customer interactions..
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Ensured health and safety measures in line with company regulations.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Resolved customer complaints promptly to maintain high service standards.
I also worked here as Assistant Manager September 1998 to February 2000
Cleaner
Clayton Cleaning Consultants
Chichester
05.2003 - 01.2004
General Cleaner of offices at the end of a working day
Education
BTEC GNVQ level3 in Hospitality and Catering - Hospitality and Catering
Chichester College of Arts, Science & Technology
Chichester 09.1994 - 07.1996
NVQ Level 2 - Food Preparation and Cooking
Chichester College of Arts, Science & Technology
Chichester 09.1994 - 07.1996
GCSEs - Science, Home Economics, English, Rural Science, Mathematics, French, History, RE
Chichester High School for Girls
Chichester 09.1989 - 07.1994
Skills
- Strong Interpersonal skills Ability to build and maintain positive relationships with colleagues, staff and guest (children)
- Great Time management Skilled in prioritising tasks, meeting deadlines, especially getting meals out at a set time, and managing multiple responsibilities effectively
- Organisation Highly organised with a keen eye for detail ensuring health and safety standards are met Orders and Deliveries are done on correct days
- Communication Good verbal and written communication, enabling effective instructions given
- Teamwork Very experienced in working as a team, but can also work as effectively on my own
- Adaptability Able to adjust quickly to changing priorities and thrive in face paced environments
- Problem Solving Skilled at identifying issues and implementing effective solutions
Affiliations
- I have many hobbies, including arts & crafts, walking and camping. But my true passion is wildlife and animals. I love watching Nature in it's rightful place whether it be down the beach, in the forest or in the field.
Timeline
Kitchen manager
West Sussex County Council
06.2010 - Current
Catering assistant
WSCC
01.2006 - 06.2010
Shift manager
Burger King
01.2004 - 12.2005
Cleaner
Clayton Cleaning Consultants
05.2003 - 01.2004
BTEC GNVQ level3 in Hospitality and Catering - Hospitality and Catering
Chichester College of Arts, Science & Technology
09.1994 - 07.1996
NVQ Level 2 - Food Preparation and Cooking
Chichester College of Arts, Science & Technology
09.1994 - 07.1996
GCSEs - Science, Home Economics, English, Rural Science, Mathematics, French, History, RE
Chichester High School for Girls
09.1989 - 07.1994
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