Nicholas Casey
Cheyenne,WY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer / Sgt.
G4S Secure Solutions/ABB Inc / Allied Universal Security Services/NWSC
11.2017 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Document equipment coming and going from the facility that can exceed $10,000 with physical checks and digital logs.
- Worked with LenelS2 access control system for 7+ years.
- After my promotion I was assigned to help keep documentation up to date regarding new application paperwork and help train new hires.
- Help manage the Axis camera security system 5+years experience.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monthly to bimonthly training for the LenelS2 system that I sign up for on my own time.
Shift Leader
Papa John's
09.2015 - 09.2017
- Certified in food safety while working there.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Trained in oven repair while working within the company to fix other ovens to reduce down time and loss of revenue.
- Responded to approximately 10-15 emails daily with the owner about daily operations.
Assistant Manager/Sales Associate
Loaf n' Jug
03.2012 - 07.2014
- Proved an understanding of profit margins and helped create promotions to push sales on product that would expire within 1 month.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Certified in food safety while working here.
Education
High school diploma -
Cheyenne East High School
Cheyenne, WY05.2010
Skills
- Security
- CCTV surveillance
- Detail-oriented
- Customer service
- Problem-solving skills
- Time management
- Organizational skills
- Troubleshooting
- Computer literacy
- Incident reporting
Accomplishments
- Used Microsoft Excel to develop inventory and personnel tracking spreadsheets.
- Got promoted to Sgt. (second in command)
- Certificate of Appreciation
- Special recognition award for extraordinary teamwork and commitment.
Certification
- WY Driver's License
- Tens of credentials for security
Personal Information
Authorized To Work: US for any employer
Volunteered with a non-profit to provide gaming resources to schools and churches
I would help run events and game sessions to bring people to play board games. The games are a way to learn about cooperation and being partners. They are teaching moments to understand not everything can be accomplished on your own. It is also a way to get people to come and donate money and win prizes.
Timeline
Security Officer / Sgt.
G4S Secure Solutions/ABB Inc / Allied Universal Security Services/NWSC
11.2017 - Current
Shift Leader
Papa John's
09.2015 - 09.2017
Assistant Manager/Sales Associate
Loaf n' Jug
03.2012 - 07.2014
- WY Driver's License
- Tens of credentials for security
High school diploma -
Cheyenne East High School
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