Niamh O Rourke Bradley
Clerical Officer
Ardlahan, Kildimo,Co Limerick
Summary
Driven and resourceful administrative professional with 6 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
29
29
years of professional experience
Work History
Bar & Floor Manager
P J Horgan's Pub & Restaurant New York
New York USA, New York
01.2001 - 12.2010
- Managing the day to day running of the bar
- Ensuring all service standards are maintained and consistent to the highest level at all time
- Responsibility for stock control and stock management and liaising with suppliers
- Managing and training staff
- Providing excellent Customer Service at all times and dealing with general enquiries
- Co-ordinating and planning events and organizing music and entertainment on a weekly basis
- Responsible for cash flow management
- Planning and organizing staff rotas and developing and motivating staff members.
Qualified Hair Technician
Hugh Campbell Hair Group
Limerick, Limerick
09.1995 - 11.2001
- Welcoming customers and consulting with them about their requirements
- Providing a first-class professional hairdressing services to clients
- Support other members of staff with their duties
- Keeping the salon and equipment safe and clean
- Up selling salon products and services to meet and exceed targets
- Aware of the latest trends and techniques.
Immunisation Department (HSE) Clerical Officer
HSE
Limerick, Limerick
07.2022 - Current
- Scheduling school vaccination clinics, managing over 30 incoming & outgoing calls & emails per day.
- Ordering large amounts of vaccines
- Weekly stock take of all vaccines
- Liaising with public health nurses, area medical officers in relation to upcoming clinics and queries about children that have been given particular vaccines
- Crosschecking vaccination records on the schools immunisation system against forms that have been sent in to ensure each child is only vaccinated once for each specific vaccine
- Liaising with school principal/secretary to organize appointments in the schools for vaccinations
- Attend monthly meetings with immunisation teams to discuss any arising issues and what worked well at various clinics.
Reception
BD Medical
Limerick, Limerick
10.2019 - 10.2019
- Responsible for answering phones and delivering messages, maintenance of internal phone book, meeting and greeting visitors, preparation of visitor badges, maintaining reception area and booking of taxis
- Maintenance and booking of meeting room calendars, updating and maintenance of employee information
- Receiving, sending and distribution of all post & courier deliveries to reception
- Some HR Administration & assisting HR Generalists and HR Manager.
Manager (Rented)
Carrabawn B & B Adare
Limerick, Limerick
10.2011 - 10.2015
- Managing the B&B on a daily basis
- Repairing and upkeep of B&B
- Sales and promoting the business
- Dealing with the general public on a one to one basis
- Providing an excellent service to maintain a high customer base
- Accounts of the business and ordering of Stock.
Waitress
The Good Room Restaurant
Limerick, Limerick
12.2010 - 10.2011
- Ensuring customers had a satisfactory time and their expectations were met
- Being welcoming, courteous, prompt and respectful
- Cleaned dining area ensuring it was clean and safe and up to standard
- Co-Operating with staff and working as a team
- Knowing how to answer and fix complaints efficiently and appropriately
- Time keeping doing things in a timely manner and work well under pressure
- Able to work register deal with handling cash, checks and credit
- Stocktaking.
Customer Service Support
Harmonics Recruitment
Limerick, Limerick
04.2019 - 09.2019
- First line support, manning a busy switchboard of up to 40 calls per day
- Outbound calling to candidates on a daily basis
- Coordinating interviews and meetings
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors, correcting any incompatibilities
- Researching and obtaining further information for incomplete documents
- Scan documents and print files, when needed
- Respond to queries for information and access relevant files.
Secretary
Barrington's Bon Secours Hospital
Limerick, Limerick
12.2019 - 01.2020
- Professionally answering calls and listening to patients
- Professional manner and language
- Computer skills in all systems
- Excellent communications skills
- Great at finding solutions on my own imitative
- Organization skills with several different systems.
Civil Registration Office (HSE) Civil Registration Officer
HSE
Limerick, Limerick
11.2021 - 08.2022
- First point of contact for all customers contacting the office, managing up to 50 phone calls & emails per day
- Issuing Birth, Death & Marriage Certificates
- Dealing with multiple complex queries on a daily basis
- Entering all data onto databases in a timely manner
- End of Day Accounts
- Dealing with all Incoming and Outgoing Mail on a daily basis
- Assisting senior members of staff with all administration.
Quality Administrator
Cook Medical
Limerick, Limerick
01.2020 - 03.2020
- Recall on 2 major products for the company
- Over 5,000 customers to be contacted
- Working on excel to track the countries and how many customers are in that country
- Organizing 7-10 different forms for each individual country
- Sorting translations for each country
- Ordering DHLS for each customer
- Recheck on excel that each customer has been contacted
- Recheck on DHL that packages have been received.
- Logging all replies onto system and filing.
Child Minder
10.2014 - 04.2019
- Child Minder for children from the age of 4 months up to 9 years
- Daily duties were for the care and needs of the children, school drop offs and collections and homework.
Skills
Customer Service
Office Administration
Verbal and written communication
Appointment Scheduling
Meeting Coordination
Timeline
Immunisation Department (HSE) Clerical Officer
HSE
07.2022 - Current
Civil Registration Office (HSE) Civil Registration Officer
HSE
11.2021 - 08.2022
Quality Administrator
Cook Medical
01.2020 - 03.2020
Secretary
Barrington's Bon Secours Hospital
12.2019 - 01.2020
Reception
BD Medical
10.2019 - 10.2019
Customer Service Support
Harmonics Recruitment
04.2019 - 09.2019
Child Minder
10.2014 - 04.2019
Manager (Rented)
Carrabawn B & B Adare
10.2011 - 10.2015
Waitress
The Good Room Restaurant
12.2010 - 10.2011
Bar & Floor Manager
P J Horgan's Pub & Restaurant New York
01.2001 - 12.2010
Qualified Hair Technician
Hugh Campbell Hair Group
09.1995 - 11.2001