Niamh O’Loughlin
Blackrock,Ireland
Summary
Diligent problem-solver with keen eye for detail and strong analytical skills, coupled with excellent communication abilities. Proficient in handling complex data and resolving issues swiftly. Committed to making a positive impact in an Income Protection Claims role.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Income Protection Claims Specialist
New Ireland Assurance plc
Dublin
08.2009 - 04.2024
- Assessed and processed income protection claims efficiently whilst ensuring compliance with company policies.
- Communicated effectively with clients to gather required documentation and clarify claims procedures.
- Investigated claims thoroughly to identify potential fraud or inconsistencies, enhancing overall claim integrity.
- Collaborated with medical professionals to obtain necessary information for accurate claims evaluation.
Underwriting Administrator with Spanish
Citilife Financial Ltd
Dublin
10.2007 - 06.2009
- Reviewed and assessed insurance applications ensuring compliance with underwriting guidelines.
- Collaborated with underwriting team to streamline processes and improve efficiency.
- Communicated effectively with clients in Spanish to clarify policy details and requirements.
- Organised documentation and maintained accurate records of underwriting decisions and communications.
Education
Diploma in Life and Disability Claims - Life Assurance
Chartered Insurance Institute/ AMUS
London 04.2010 - 04.2011
Higher Diploma - Business Studies
Michael Smurfit Graduate School of Business
Dublin 09.2002 - 06.2003
Bachelor of Arts - French and Spanish
University of Dublin, Trinity College
Dublin 10.1998 - 05.2002
Skills
- Claims evaluation
- Claims file maintenance
- Time management mastery
- Claims processing knowledge
- Tactful decision making
- Client Relationship Management
Affiliations
- Running - Irish Life Dublin Marathon October 2025
Timeline
Diploma in Life and Disability Claims - Life Assurance
Chartered Insurance Institute/ AMUS
04.2010 - 04.2011
Income Protection Claims Specialist
New Ireland Assurance plc
08.2009 - 04.2024
Underwriting Administrator with Spanish
Citilife Financial Ltd
10.2007 - 06.2009
Higher Diploma - Business Studies
Michael Smurfit Graduate School of Business
09.2002 - 06.2003
Bachelor of Arts - French and Spanish
University of Dublin, Trinity College
10.1998 - 05.2002