Niamh O’Loughlin
Blackrock,Ireland
Summary
Diligent problem-solver with keen eye for detail and strong analytical skills, coupled with excellent communication abilities. Proficient in handling complex data and resolving issues swiftly. Committed to making a positive impact in an Income Protection Claims role.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Income Protection Claims Specialist
New Ireland Assurance plc
Dublin
2009.08 - 2024.04
- Assessed and processed income protection claims efficiently whilst ensuring compliance with company policies.
- Communicated effectively with clients to gather required documentation and clarify claims procedures.
- Investigated claims thoroughly to identify potential fraud or inconsistencies, enhancing overall claim integrity.
- Collaborated with medical professionals to obtain necessary information for accurate claims evaluation.
Underwriting Administrator with Spanish
Citilife Financial Ltd
Dublin
2007.10 - 2009.06
- Reviewed and assessed insurance applications ensuring compliance with underwriting guidelines.
- Collaborated with underwriting team to streamline processes and improve efficiency.
- Communicated effectively with clients in Spanish to clarify policy details and requirements.
- Organised documentation and maintained accurate records of underwriting decisions and communications.
Education
Diploma in Life and Disability Claims - Life Assurance
Chartered Insurance Institute/ AMUS
London 2010.04 - 2011.04
Higher Diploma - Business Studies
Michael Smurfit Graduate School of Business
Dublin 2002.09 - 2003.06
Bachelor of Arts - French and Spanish
University of Dublin, Trinity College
Dublin 1998.10 - 2002.05
Skills
- Claims evaluation
- Claims file maintenance
- Time management mastery
- Claims processing knowledge
- Tactful decision making
- Client Relationship Management
Affiliations
- Running - Irish Life Dublin Marathon October 2025
Timeline
Diploma in Life and Disability Claims - Life Assurance
Chartered Insurance Institute/ AMUS
2010.04 - 2011.04
Income Protection Claims Specialist
New Ireland Assurance plc
2009.08 - 2024.04
Underwriting Administrator with Spanish
Citilife Financial Ltd
2007.10 - 2009.06
Higher Diploma - Business Studies
Michael Smurfit Graduate School of Business
2002.09 - 2003.06
Bachelor of Arts - French and Spanish
University of Dublin, Trinity College
1998.10 - 2002.05